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Blog Posts
- Infinity Launches Keyword Packs: Answering Your Biggest Questions Faster
- The Best Call Centre Software Features That You Should Look For To Elevate Your Revenue
- 4 Metrics That Are Guaranteed to Optimise Call Centre Performance
- Infinity becomes preferred partner of Automotive Transformation Group
- Complete List of Call Centre Metrics You Should Be Tracking Right Now
- Why Conversation Analytics is a critical piece of call centre software
- Infinity Goes Beyond: Introducing Agent ID and Outbound visibility
- Humans are behind all decisions: what this means for your marketing strategy
- Get credit everywhere it’s due: Why agencies need to prove the offline value of their campaigns
- B2B Marketing Attribution: the ultimate guide
- Pulse Check: Call volumes experienced strong year-on-year growth through Q1 2022
- We’re back at Earls Court -TFM&A show on 28th and 29th February
- The Ultimate Guide to Attribution Model Types in 2022
- How To Use Marketing Attribution Software to Enhance your Multi-touch Attribution Reporting
- 9 Reasons Why Your Company Needs Accurate Revenue Attribution
- ROAS for eCommerce: How Retailers Can Track Campaigns for Improved Profit
- How to Optimise ROAS Using Google AdWords in 2022
- Pulse Check: Roaring start to the year for automotive call volumes
- The Ultimate Guide To Call Monitoring: Tips, Tricks & FAQs
- How Call Monitoring Reports Can Improve Sales
- Why measuring phone calls should be integral to your marketing strategy
- Facebook’s Conversion API – what marketers need to know
- How To Use Real-Time Call Monitoring to Optimise Call Centre Performance
- How to furnish retailers with untapped insights
- The PPC feedback loop: a vital tool for your marketing strategy
- Why call monitoring software needs to be in your tech stack in 2022
- Pulse Check: Calls to retailers experienced triple-digit growth
- PPC: is it worth the money?
- Lead Attribution: Where are your best leads really coming from?
- The call centre: the travel industry’s secret weapon in 2022
- Pulse Check: The return of the 'Big January Spike'
- 3 reasons why phone calls need your full attention in 2022
- Attribution Analysis in Google Analytics: How to Use & Select The Right Model
- 5 Reasons Why Your Company Needs Accurate Revenue Attribution
- Are retailers underestimating the power of phone calls?
- A Critical Tool for Accurate Attribution Tracking in 2022
- Highlights and Insights 2021: Product
- Highlights and Insights 2021: People
- Highlights and Insights 2021: Sales
- Highlights and Insights 2021: Training
- Highlights and Insights 2021: Customer Experience
- No going back for retailers: why a pre-pandemic customer experience is no longer enough
- Multi-Channel Marketing Attribution: What Is It? & Why Is It So Important?
- Upgraded: Calls from Google’s Search ads get the full tracking treatment
- Talking MarTech with MarTech Series
- Turning conversations into reservations – how hotels can maximise the value of every phone call
- Pulse Check: Call volumes keep on climbing as we head into the last quarter of 2021
- Creating clarity: How marketing attribution models and Call Tracking help you see the full picture
- Pulse Check: How did dialling habits change as lockdown lifted over Summer 2021?
- Smart Match: The smarter way to identify your most valuable calls
- Big news: ResponseTap is now part of Infinity
- Car dealerships can’t afford to stall in their post-pandemic recovery
- What is conversion rate optimisation and how does call intelligence help you drive more conversions?
- Guiding the way: How customer journey mapping can lead to better CX
- Digging deeper: How contact centre analytics can unlock more successful call outcomes
- Pulse Check: How has the Green List reshuffle impacted holidaymaker dialling habits?
- NEW: Triple helping of immediate strategic insight with Conversation Analytics
- Talking the Talk: Four fast steps to driving digital transformation with Conversation Analytics
- Spotlight, Talking Points, and Speedy Set-up: The next generation of Conversation Analytics is here
- Moving the needle: 10 times Infinity made the difference
- Pulse Check: Who did consumers keep calling through the third lockdown?
- [WATCH] Looking under the hood and beyond the horizon of the next decade
- Update: How Infinity is looking after your data following Brexit
- What the 2021 experience looks like for Infinity clients
- Facing the future: Infinity becomes a Facebook Marketing Partner
- Agencies: Ten questions you cannot be afraid to ask your tech-partners
- Twas Infinite Before Christmas...
- [Podcast] Making MarTech work harder for insurance marketers
- Eight months on: The next page of Infinity’s (Face)book
- [Podcast] Connecting insurance marketing to the things your customers care about
- [PODCAST] Pendragon & Infinity's tips for finding a new digital gear in automotive
- [Podcast] Uncovering growth opportunities for insurers through Covid
- The next page: Infinity launches groundbreaking integration for Facebook and Instagram
- [Podcast] Building a brand your customers can rely on in insurance
- [Podcast] How affiliates are helping insurance marketers in 2020
- Five Tips For Making The Most Of Your Business’s Digital Footprint
- [PODCAST] Why you benefit from an elevated customer experience
- Untangling the messy middle: Three Steps to take today
- What are Call Tracking Metrics and why do you need them?
- Time to change: How WMG came through the first wave of COVID-19 even stronger
- Infinity’s HubSpot integration: Connect calls to campaigns today!
- A note from the CEO: Major promotions reward outstanding performance
- Local Business Listings: Improving yours in 2020
- Agency Director joins Infinity: The first 90 days...
- Pulse check: Which industries are people calling again?
- [Podcast] The secret optimization ingredient for insurance marketers post-COVID
- Infinity announces new CEO: Warren Newbert
- How and why call tracking is needed for waste management companies
- Transforming travel: The positive changes driven by COVID-19
- Four fast tips for thumb-stopping, creative social media posts
- The evolving face of wealth management: Tomorrow’s money, today’s challenges
- In conversation with Guy Levine: Turning good marketing into results that matter
- The questions to ask when choosing a call tracking provider
- How can debt-management companies find more clients?
- What do high-call rates mean to wealth management companies?
- Three steps to kickstarting a data-led strategy that works
- A little more conversation: Six new ways to win with conversation analytics
- School’s in: Infinity launches new Campus
- Evolving the traditional agency model
- How can agencies say "We know it all" in 3 simple steps?
- 3 ways call intelligence closes more sales
- Three missed call benchmarks for online universities: Are you missing out?
- Salesforce and call tracking for marketers
- The needle movers: Three steps for PPC to drive bottom line impact with Infinity
- How to retain your customers when their renewal approaches
- Four fast tactics to get ahead in 2020
- Interview: What has Santa got to say about call tracking?
- [Infographic] What do SMBs need to know about phone calls
- In Conversation With: The Highlights
- This is how you see which phone calls made you money
- A Call Tracking Christmas
- How Mobile Banking is Redefining The Customer Relationship
- Here’s what small businesses need to know about phone calls
- The phone call reigns supreme, these 10 stats prove it
- How much do robocalls cost your business?
- Infinity announces major C-suite hires
- Don’t look track in anger: Infinity opens Manchester office
- Should I switch to Infinity?
- Why are brands using print in the digital age?
- How to avoid Black Friday FOMO
- Insurance Broker Marketing - Blueprint for success
- The 8 most asked questions people have about call tracking, and their answers
- Travel in 2020: How can brands stand out?
- How has digital transformation affected the contact centre?
- [Infographic] Five steps to building a profitable PPC feedback loop
- The chemical reaction of science and advertising
- How does call tracking enhance your customer’s experience?
- Meet your new platform: Taming a fresh martech stack, fast
- 11 lessons for automotive dealers from 100 1-star reviews
- 8 call recording insights your business may be missing
- The unquestionable value call tracking brings to agencies
- What makes a creative SEO agency stand out in the market?
- 7 lessons for future CMOs to learn before breakfast
- Mary Jane Copps: The undeniable value of a phone call
- Monica Patel: From the IT crowd to RingCentral AVP of Marketing
- The talk of tomorrow: 7 ideas to evolve your contact centre
- Infinity launches new integration with AB Tasty
- Knowing and growing: How data-driven tech is the future of marketing
- Miya Knights: The future of offline retail in a digital world
- 5 vital statistics from the latest travel research
- 10 lessons for all marketers from Search Leeds
- The science behind the o2o retail strategy
- The Future CMO [Report]
- Hubdate: What’s new with Infinity?
- 5 lessons from Digital Marketing World Forum
- Why do shoppers call for luxury goods in 2019?
- Safety First: Infinity is 1st to offer fully encrypted SIP calls
- The questions to ask when investing in martech
- Is your data-driven strategy outdated, and do you need a new one?
- How to use the metrics that matter in B2B marketing
- Best practices for building a perfect landing page for SEO and PPC
- PPC and Call Tracking : How can you increase results and lower costs?
- Marketing Week Live 2019: The key insights
- What do digital detoxes mean for your business?
- What will the travel industry focus on in 2019?
- Investing in Travel Tech is critical for 2019 - here’s why
- What is Call Tracking? How does it work? What are the benefits?
- The state of phone calls in the property market
- If you want to be customer obsessed, do this.
- PPC Marketing to the over 50s: Connect with the Silver Spenders
- What can call tracking solve for agencies?
- 4 ways first time buyers want you to market to them
- Marketing in 2019, what’s your priority?
- 2018’s marketing takeaways in 120 seconds
- What to do when your insurance customers go offline? [VIDEO]
- How can energy companies reduce their call waiting times?
- What is Conversation Analytics?
- 4 ways marketers can creatively use customer reviews
- How can insurance marketers differentiate their brand in 2019?
- Interview: AXA Partners UK & Ireland Head of Innovation
- How can you make sure you're acting on your brand promise?
- Beating the internet scaremongers poaching your potential patients
- What do NHS funding cuts mean for self-pay marketing strategies?
- The questions on everyone’s lips at Travolution Summit 2018
- Infinity evolved: Introducing our new Hub
- Technology for Marketing 2018: The lessons you might have missed.
- Tomorrows MarTech: The future’s bright, the future’s personal
- Update: What changes to Calling Line Identification mean to Infinity and you
- Is a chatbot your omnipresent employee?
- Hey Siri! How can I make voice search my brand’s best friend’?
- The first steps to driving disruptive digital agility at scale
- The crème de la crème of Cannes Lions 2018
- Why do customers still call in the digital age?
- 7 reasons why Bing deserves a key place in any paid search strategy
- Mindshare and Mazda interview: The road to a European Search Award
- What happens next? GDPR, call tracking, and Infinity
- Four personalisation opportunities for optimising your customer journey
- Bridge the gap: Is there a missing link at your contact centre?
- Four fast ways to reach new customers in the automotive industry
- Turning complaints back into customers: The tactical solutions contact centres need
- Can automotive dealers still appeal to car buyers in 2018?
- The core strategies of curating winning customer journeys in finance
- Seven steps to constructing the marketing departments of the future
- Six practical ways to turn your analytics team into the world’s best storytellers
- Eight things from Marketing Week Live you don’t hear at every conference
- What energy deregulation means for marketers at retail energy providers in the U.S.
- Six tech stats set to shape the travel industry for years to come
- Infinity Hub: What to expect from our major update
- Eight big tech questions facing the travel marketing industry
- Shine a spotlight on your marketing ROI with Infinity’s Intelligent Match update
- Infinity and Bing Ads uncover the true impact of search campaigns
- Revolutionising your contact centres with digital optimisation
- 6 of Ad:Tech London 2017’s key talking points
- 8 best practices that will shape insurance marketing
- How to Use Call Tracking to Evaluate and Improve Close Rates
- A Day in the Life of... An SVP of Customer Success
- Vocalcom and Infinity partner to end call centre guesswork
- Call-ifornia Dreaming: Infinity opens San Francisco Office
- 8 Ways to Build a Long-Term SEO-Friendly Content Strategy
- A Day in the Life Of... A Sales Manager with Infinity
- 7 Highlights from 2017's Technology for Marketing Conference
- Balancing Priorities in the Age of Customer Centricity
- 5 Things To Know About Google's Keynote Talk At Brighton SEO
- The Future Of Search: 4 Developments Set To Rock The SEO Landscape
- A Day In The Life Of… A Digital Marketer With Infinity
- 3 Ways Call Tracking Improves your Sales Team Performance
- What GDPR Means for Infinity and Our Clients
- Google Call Conversions: 6 Big Reasons to Upgrade to Advanced Call Tracking
- Your secret weapon(s): Why your agency's tech stack matters to you
- 3 Insights Visitor Level Call Tracking Tells Your Marketing and Sales Teams
- Google AdWords: What's new, and what does it mean to you?
- The Real Future Of Artificial Intelligence
- The Future Of Mobile Marketing: Highlights From #MMSMobile
- 3 Steps To Sculpting An Effective Customer Journey On Mobile
- Google Attribution – Is It Enough For You?
- 3 ways to achieve growth through attribution
- The Best Bits Of The 2017 Digital Marketing World Forum
- 3 Negative Effects of Session Level Call Tracking
- What Does The Future Hold For Customer Centricity?
- Call Intelligence In The Digital Transformation Cycle
- Google Attribution – does it solve the attribution problem?
- 5 Reasons call intelligence boosts your email marketing
- Get a 360-degree view of your customer buying journey with advanced call intelligence
- How does call tracking improve the customer experience?
- 3 Immediate Ways to Align Sales and Marketing in 2017
- Accurately attributing your PPC leads
- 7 ways that call tracking will improve your marketing campaigns
- Who is behind the smartphone? An insight into mobile purchases
- Infographic: Why travel businesses need call tracking to succeed
- The smartphone revolution: buying habits
- Sales and marketing: coming together with call tracking
- The challenges we share as marketing managers
- Will AI kill the PPC star?
- Infinity welcomes staff to both UK and new US offices
- How are smartphones affecting the automotive buying cycle?
- Streamline sales training and quality assurance with Infinity Eavesdrop
- How does online research influence automotive buyers?
- Infographic: Powerful PPC Insights into the UK Healthcare Industry
- Gen Z: Move over Millennials - the new kids are in town
- 2017: The Year of the Customer
- Healthcare Industry Trends: Why Healthcare Practices Should Track Calls to Succeed
- Bing Ads has now rolled out Upgraded URLs globally
- How could the latest Google updates affect your business?
- How artificial intelligence is changing communications
- How communications will shape your 2017 business and marketing plans
- Virtual Reality: the next step for communications?
- How motoring Millennials are transforming the automotive industry
- You're hired! Infinity's Apprenticeship scheme is a winner
- Infinity Call Tracking solution shortlisted in the UK Search Awards
- Infinity Post Impression Display Campaign Integration
- Meet the tech and tools that help you bridge the gap between sales and marketing
- Infinity are now an approved Google Tag Manager partner
- Infinity secures investment from Smedvig Capital
- Infinity now Integrates with Quantcast
- Google AdWords to separate tablet and desktop and enable mobile base bids
- Can you benefit from Google's new Expanded Text Ads Update?
- Understand how to unlock your call data and measure your marketing spend
- New Portal Features: Invoices and Channel Editing
- Infinity just hit 100!
- Infinity launch the new Knowledge Base
- How does the removal of the Google right hand ads affect you?
- Have you been affected by Reach Local going into Administration?
- Holiday stats and support information
- What data should you forget about measuring?
- Why the Call Tracking Industry has seen a 40% year on year growth
- 5 years ago today...
- Is Your Call Tracking Really Integrated into Google Analytics?
- Are you targeting your PPC to the right customers?
- Beyond Last Click - Infinity Tracking Whitepaper
- Is your data quality threatening your CRM?
- Google’s Upgraded URLs and what it means for your Infinity installation
- What are Robo-Diallers?
- Clearer call rates from 1st July 2015
- Infinity sponsors Salesforce World Tour London 21st May 2015
- Personalising User Experience To Maximise ROI
- Creating Effective Integrated SEO Campaigns In 2015
- Trends For Unlocking The Power Of Marketing Data
- We Are Continuing To Ensure Your Data Is Kept Secure
- Improve Your PPC Bid Management With Keyword-level Call Tracking
- The Importance Of Choosing The Right Telephone Number
- Video: Empowering Your Sales Team With Real-time Caller Insight
- Infinity Sponsors The Festival Of Marketing
- Fact: Your Telephones Are Losing You Business!
- PPC Campaign Success Starts By Detecting Leakage.
- Infinity’s Crystal Challenge
- "Not Provided" comes to Paid Search
- New directive to reduce the cost of customer helpline calls
- We patched OpenSSL for Heartbleed vulnerability within 24 hours
- 25 years of the World Wide Web - Remembering the early days
- Rapid growth means a brand new office space
- Lego Team Infinity – check out the Vine!
- SEO Data is Dead
- Recipes with Raspberry Pi - Media Centre
- Infinity at Symfony Live London 2013
- Infinity Sponsors Symfony Live 2013
- Infinity at The Digitals 2013
- The Eye powered by Infinity - finalist at the Motor Trader Awards 2013
- Infinity Tracking Short Listed for The Digitals Awards 2013 - TUI Travel PPC Strategy Project
- Plans to make ‘freephone’ numbers free from mobiles
- Organic Search Engine Detection Improvements
- Managing against CPA or ROAS? The one thing you need to know...
- Infinity sponsors The Travel Technology Europe Show – We’d love to see you there!
- Merry Christmas & Happy New Year
- Death of the landline? No, alive and kicking!
- New Feature - Real Time Call Status
- Symfony Live London 2012
- Google Analytics Content Experiments Support
- Symfony Live Paris
- How Google Smashed Everyone's Crystal Balls (In One Month)
- Infinity sponsors The Travel Technology Europe Show, London
- Infinity run the London Bupa 10K
- Why You Are Getting Attribution Wrong
- The way the EU cookie law crumbles
- Advanced Web Metrics with Google Analytics - Out now
- Infinity Brand Showcase at Performance In Travel, Hurlingham Club, London
- Google Chrome Pre-fetching impacts Analytics
- Re-Land Enhancements
- Merry Christmas & A Happy New Year From Infinity!
- Why online booking systems aren't enough
- Unperforming or performing just fine?
- Happy birthday to us!
eBooks
- Embracing innovation: the data-driven future of law
- Re-inventing the insurance buyer's customer experience
- Making your PPC campaigns more profitable in 2022
- How retailers can unlock more profit with conversations
- Optimising the automotive customer's experience
- A hotelier's guide to turning conversations into reservations
- Call intelligence trends shaping the near future for housebuilders
- How to create and measure powerful social media adverts
- The digital future of law firm marketing
- Insurance customer expectations and optimising their experience
- Why healthcare can't wait for digital transformation
- Six marketing macro trends for winning in 2021
- Optimising mortgage buying journeys for 2021
- More Than Keywords: 15 Fast tips for more clickable PPC copy
- Evolved Normal: How marketers can build a better tomorrow
- How travel brands can grow in 2021 and beyond
- Journeying onwards in 2021 for the automotive industry
- Four tips for better ROI in the pest control industry
- Call tracking for marketers
- Optimising digital budgets in healthcare
- Marketing Care Homes: Four digital marketing strategies to boost occupancy
- The Future CMO Report
- The marketers guide to creating desirable brands
- Eight travel industry trends to drive success
- Online universities: attribution cheat sheet
- Open doors: Eight tech trends for marketing new homes
- Protecting tomorrow: Seven questions insurers need to answer to drive innovation
- Tracking for victory
- Infinite ignition: Driving best practice in automotive digital marketing
- Fuelling success: A guide to call tracking in the automotive industry
- Five travel industry trends to drive success
- Better experiences, deeper relationships
- An introduction to marketing attribution
- From Google Call Conversions to advanced call tracking