Shine a spotlight on your marketing ROI with Infinity’s Intelligent Match update

Jon Penney

By Jon Penney
15 Feb 2018


1 min read

Contents

The most simple method yet of assigning offline revenue to online marketing activity in your CRM, all the way down to the individual keyword.

Following a few months of testing with a select group of clients, we are proud to announce Intelligent Match, which is now available to Infinity users. Automatically connect business outcomes (such as a sale, a booking, or an enquiry) recorded in your CRM or customer database back to the call that was responsible, as well as the activity that led to it.

Linking your revenue to your activity in such a joined-up manner is a must-have for any business driving high value sales over the phone, such as companies in the travel, property, and financial service sectors. Marketing teams armed with these insights are primed to direct their efforts based on what’s genuinely responsible for commercial results. This continues our commitment to connect your call data to your CRM in a manner that is both elegant and actionable, while also suiting how you wish to operate.

Intelligent Match is ideal for our clients that prefer a programmatic approach to data sharing over a more manual one. Not only does this illuminate what’s truly making a difference to your bottom line, but saves hours of time every month from call staff inputting values. This benefit only adds more value when scaled up to enterprise level.

If you want to get a simple, clear picture on the revenue that your marketing campaigns are generating for your business, start a conversation with Infinity today.

Ready to unlock real audience insight at scale?

Discover how our call intelligence will help you

Book a demo

Related posts

Categories:  All Digital Marketing Interviews Marketing News PPC

Article thumbnail: Taking data strategies to new heights: Infinity & Accord Marketing partnership

17 Apr 2024 in 

Taking data strategies to new heights: Infinity & Accord Marketing partnership

Read more

Article thumbnail: Infinity & LivePerson: Closing the gap between chats and calls

20 Mar 2024 in 

Infinity & LivePerson: Closing the gap between chats and calls

Read more

Article thumbnail: What’s the state of Call Intelligence in 2024? Infinity's full report

10 Jan 2024 in 

What’s the state of Call Intelligence in 2024? Infinity's full report

Read more

Article thumbnail: January Hubdate: New updates to explore

3 Jan 2024 in 

January Hubdate: New updates to explore

Read more

Article thumbnail: Average sales close rates by industry: What's a good ratio?

31 Jul 2023 in 

Average sales close rates by industry: What's a good ratio?

Read more

Article thumbnail: Everything you need to know about agent scorecards

21 Jun 2023 in 

Everything you need to know about agent scorecards

Read more

Article thumbnail: Scorecards: they'll transform your customer and agent experience

15 Jun 2023 in 

Scorecards: they'll transform your customer and agent experience

Read more

Article thumbnail: 4 proven ways to reduce call centre agent churn

29 Mar 2023 in 

4 proven ways to reduce call centre agent churn

Read more

Article thumbnail: What’s new in February 2023? Time for a Hubdate

20 Feb 2023 in 

What’s new in February 2023? Time for a Hubdate

Read more

443-892-2600