8 Jul 2021
in News
Pulse Check: How has the Green List reshuffle impacted holidaymaker dialling habits?
After the Green List was introduced calls to travel brands rocketed. See how the reshuffle in June impacted call volumes.
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7 Jul 2021
in News
NEW: Triple helping of immediate strategic insight with Conversation Analytics
Uncover conversation trends and new audience insights at scale with the latest Conversation Analytics update
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24 May 2021
in Marketing
Talking the Talk: Four fast steps to driving digital transformation with Conversation Analytics
In a fast changing world, getting left behind can be costly. Conversation Analytics leads to a brighter future.
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28 Apr 2021
in News
Sentiment, Spotlight, and Speedy Set-up: The next generation of Conversation Analytics is here
The voice of the customer is more important than ever before, so we are launching more ways to harness it.
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3 Mar 2021
in Marketing
Moving the needle: 10 times Infinity made the difference
To celebrate our 10 year anniversary, we focus on our clients and the remarkable things they achieved while using us.
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25 Feb 2021
in Marketing
Pulse Check: Who did consumers keep calling through the third lockdown?
The end of 2020 brought another national lockdown so we took a look at how it affected UK industries and its impact on 2021
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27 Jan 2021
in Marketing
[WATCH] Looking under the hood and beyond the horizon of the next decade
Paul Walsh and Jellyfish CEO Rob Pierre discuss the marketing and technology challenges of tomorrow.
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25 Jan 2021
in News
Update: How Infinity is looking after your data following Brexit
The UK leaving the European Union will have an impact on how businesses handle personal data. What is Infinity doing?
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21 Jan 2021
in News
What the 2021 experience looks like for Infinity clients
Our Director of CX discusses how we're looking to exceed the customer experience expectations of tomorrow.
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