This website is not intended for children and we do not knowingly collect data relating to children.
Infinity is the data controller of the personal information that we hold about you. Infinity complies with the requirements of the relevant law.
If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact the data privacy manager using the details set out below.
Full name of legal entity: Infinity Tracking Limited
Name or title of person to contact: Data Protection Officer
Email address: firstname.lastname@example.org
Telephone number: 0808 2502 999
Postal address: London Court, 39 London Road, Reigate, Surrey, RH2 9AQ
You have the right to make a complaint at any time with your local supervisory authority. We would, however, appreciate the chance to deal with your concerns before you approach such authority, so please contact us in the first instance.
Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. Personal data or personal information means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data) (this includes information relating to your name, email address, or other identifiers relating to you such as cookies).
This policy explains how we collect, use and store the personal information you provide to us when you use our service or website.
We will only use personal information in accordance with the content of this policy, as amended from time to time.
We will collect and process the following data about you:
Information you give us. This is information about you that you give us when you create an account, complete forms on our website, or correspond with us by phone, e-mail or otherwise. It includes information you provide when you register to use our site, subscribe to our services and when you report a problem with our site. The information you give us may include your name, address, e-mail address and phone number, financial or credit card information etc.
Information we collect about you:
We automatically collect certain information when you use our website and services. In order to manage the service, Infinity stores, maintains and processes information relating to your service and account, including:
We also record information when you use our website relating to:
We use different methods to collect data from and about you including through:
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.
Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.
We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. We have established the following personal data control mechanisms:
Promotional Offers From Us
We may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you (we call this marketing).
You will receive marketing communications from us if you have requested information from us or purchased goods or services from us or if you provided us with your details when you entered a competition or registered for a promotion and, in each case, you have not opted out of receiving that marketing.
We will get your express opt-in consent before we share your personal data with any company outside the Infinity group of companies for marketing purposes.
You can ask us or third parties to stop sending you marketing messages at any time by Contacting us at any time.
Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of a product/service purchase, warranty registration, product/service experience or other transactions.
However, for the best experience on our website, we would recommend that you enable cookies in your web browser, as disabling our cookies may mean that not all the functions on the website can work properly.
What is a cookie?
What cookies do we use?
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
How to control or delete cookies
You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, for the best experience on our website, we would recommend that you enable cookies in your web browser as disabling our cookies may mean that not all the functions on the website can work properly.
We may have to share your personal data if one of these situations occur:
If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to comply with our regulatory obligations. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit-risk reduction.
In the event that we sell or buy any business or assets, in which case we will disclose your personal data to the prospective seller or buyer of such business or assets.
If Infinity or a substantial part of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
We share your personal data within the Infinity group. This will involve transferring your data internationally.
Whenever we transfer your personal data across borders, we ensure a similar degree of protection is afforded.
We are committed to ensuring that your information is secure. To prevent your personal data from being accidentally lost, used or accessed in unauthorised way, altered or disclosed, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. We will also notify you and any applicable regulator of a breach where we are legally required to do so.
We will only retain your personal data for as long as necessary to fulfil the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
In order to satisfy the California Consumer Privacy Act (“CCPA”) and other relevant legislation, we are required to provide specific information for residents of California. You should also refer to the rest of this policy, which provides the requisite detail concerning:
In the preceding twelve months, we have not sold any personal information belonging to consumers.
California consumers may have the right (at no charge, up to twice every 12 months, subject to certain exceptions) to make requests regarding the following:
You also have the right, subject to certain exceptions defined in the CCPA and other applicable laws and regulations, to request that a company delete any of your personal data that it has collected from you and retained, subject to certain exceptions. To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by contacting us via the information provided below.
Your request must:
We cannot respond to your request or provide you with personal data if we cannot verify your identity or authority to make the request and confirm the personal data relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use personal data provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.
You can submit a deletion or right-to-know request by contacting us at email@example.com.
We do not discriminate against consumers for exercising their rights under the CCPA.
This version was last updated on 20 May 2020 and historic versions can be obtained by contacting us.
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.
If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
Under certain circumstances, you will have rights under data protection laws in relation to your personal data.
For example, you have rights to:
If you wish to exercise any of the rights, please contact us at London Court, 39 London Road, Reigate, Surrey, RH2 9AQ, UK or firstname.lastname@example.org
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances. If you would like a copy of the information held please write to us at the above address.
If you also believe that any information we are holding is incorrect or incomplete, please write to, or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.