Want to know why Infinity is the call analytics platform of choice for major utility businesses?

Utilities-Call-Tracking

Light up the customer journey with call tracking

Infinity shows you what’s responsible for making people pick up the phone. By automatically monitoring 100% of your calls and matching them to their source, it will help you fuel your growth and power up customer satisfaction.

sales-pipeline

Electrify your new business pipeline

Reduce-Waste

Reduce marketing waste

sales-and-support-superstars

Build a team of sales and support superstars

customer-experience

Improve customer experience and engagement

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Before the call

Infinity’s call tracking for utility businesses will show you which campaigns and keywords are pulling people into your pipeline. You’ll be able to see which marketing tactics you need to prioritise, and which are burning budget.

Learn more about call tracking

Conversation-analytics-for-utility-businesses

During the call

Conversation Analytics will feed you the intel you need to improve customer engagement and win consumer confidence. You’ll hear the unfiltered truth on your agents’ strengths and weaknesses and be able to share focussed feedback that will help you build a team of sales and support superstars.

Explore Conversation Analytics

Smart-Match-For-Utilities-Brands

After the call

By mapping calls and their sources to the outcomes you care about, you can keep your marketing spend in check. Smart Match pinpoints your most valuable calls in four simple steps, helping you spend less time wrangling data and more time delivering the perfect plan.

Discover Smart Match

I have worked with a number of call tracking systems and I’ve found Infinity to be by far the most informative and comprehensive system available.

Guy Mains
PPC Manager | Opus Energy, Mediaworks

443-892-2600