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174%

YoY uplift in sales from PPC

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63.8%

Reduction in cost-per-⁠acquisition

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125%

Increase in budget for ad spend

With call analytics in your corner, you’ll always make the right call

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Make smarter marketing decisions

Call tracking and Smart Match will help you make sure you never waste a penny of your budget again. Putting them to use will help you see which activities you should double down on, and claim all the ROI credit you deserve.

Throw Conversation Analytics into the mix and your campaigns will reach a whole other level.

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Accelerate your sales

Make sure you never miss an opportunity to close with Infinity. You’ll be able to tailor conversations with buyers based on their journeys. And, you’ll be able to build a team of lean, mean, closing superstars in no time thanks to custom scorecards.

Hitting your targets will become a breeze.

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Run your contact center like a well-oiled machine

Infinity will take your understanding of contact center operations to the next level. As well as seeing what’s driving call volume, Conversation Analytics automatically feeds you the intel you need to improve FCR, slash AHT, and deliver Grade A customer experiences.

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Create better service experiences

Infinity’s advanced call analytics tools will help you create the frictionless experiences customers crave.

Get the insights you need to identify negative experiences and turn them into positive ones. Delight your customers and produce successful outcomes time and time again.

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Stop compliance issues derailing your growth

Automatically flag the risks in conversations without having to listen in. Conversation Analytics will help you avoid compliance catastrophes, and make QA a quick and pain-free experience.

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It’s been incredible to see the amount of data and insight we’ve been missing. We’ve been able to adapt our paid media strategy to save money and drive up conversions.

Rachael Harker, Digital Performance Manager

G2-rated-4.7-stars

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Infinity is very flexible and results are immediate

Mark Woodcock, Commercial Director

Ready to make more good calls?

Call us today on +44 3892 2600
or fill in the form to book a demo

 
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