Unlock hidden insights before, during, and after every call. Then seamlessly use those insights across your company to reduce marketing spend, accelerate sales, optimise operations and improve customer experience.
If your business drives sales via the phone, you need to know what's making it ring. By clearly seeing the journeys behind every call, Infinity's call tracking is ideal for marketers who want to deliver real value with their work while identifying areas where costs can be reduced.
Infinity's Conversation Analytics suite shines a light on the many truths contained within each phone conversation you have with your callers. Use it to unlock the insights needed for smart attribution, strategic agility, and training phone agents faster.
Smart Match is the fastest and easiest way to link call revenue to marketing activity and pinpoint where your most valuable calls are coming from. With it, you can easily understand which campaigns are driving your most valuable calls and take optimisation to the next level.
Infinity help you create the frictionless experiences customers crave. By giving you the insights needed to identify and turn negative experiences into positive ones, you can delight your customers and produce successful outcomes time and time again.
Flexibility for the modern marketer's tech stack
Infinity integrates with your existing marketing analytics, bid management, automation tools and CRM for enhanced reporting and further optimisation of campaigns.
Our expansive range of 45+ integrations and our easy-to-use API will let you get your call intelligence where you need it.
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