Impactful calls.
Insightful conversations.
Intelligent conclusions.

Unlock hidden insights before, during, and after every call. Then seamlessly use those insights across your company to demonstrate real business impact.

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Real audience insight, at scale

Infinity's Conversation Analytics suite shines a light on the many truths contained within each phone conversation you have with your callers. Use this for smarter attribution, strategic agility, and training phone agents faster.

While our Call Tracking technology tells you what led to a call, Conversation Analytics tells you what happened on the call, at scale.

Discover more
  1. Learn how the world leaders in data recovery doubled their calls from PPC. Find out more

  2. How call intelligence attribution boosted Promises high quality phone calls. Find out more

  3. Discover the pivotal role Infinity played in Scott Dunn's global expansion. Find out more

  4. How did this historic university boost high quality calls from PPC. Find out more

Invest in marketing

Infinity joins up your user journeys giving full visibility into what's driving awareness, engagement and conversion to optimize your market investment and enable you to focus on what matters most.

Marketing solutions

Accelerate sales

Infinity deliver deeper data insights for smarter selling, stay several steps ahead by understanding the context around the conversation to close quicker, larger deals.

Sales solutions

Optimize operations

Infinity take understanding your customers to the next level, identify the key issues driving call volume, deliver consistent customer experiences and focus on the conversations that really matter.

Operations solutions

Call Intelligence

For Marketing

If your business drives sales via the phone, you need to know what's making it ring. By clearly seeing the journeys behind every call, Infinity is ideal for marketers who want to deliver real value with their work and identify costs to reduce.

For Operations

Optimizing the journey that leads to a call will lower operational costs without impacting your performance. Infinity equips your phone agents with the tools to continuously improve results and deliver a better service to your callers.

News & Views

Talking the Talk: Four fast steps to driving digital transformation with Conversation Analytics

24 May 2021 in Marketing

Talking the Talk: Four fast steps to driving digital transformation with Conversation Analytics

In a fast changing world, getting left behind can be costly. Conversation Analytics leads to a brighter future.

Sentiment, Spotlight, and Speedy Set-up: The next generation of Conversation Analytics is here

28 Apr 2021 in News

Sentiment, Spotlight, and Speedy Set-up: The next generation of Conversation Analytics is here

The voice of the customer is more important than ever before, so we are launching more ways to harness it.

Moving the needle: 10 times Infinity made the difference

3 Mar 2021 in Marketing

Moving the needle: 10 times Infinity made the difference

To celebrate our 10 year anniversary, we focus on our clients and the remarkable things they achieved while using us.

Call intelligence can be transformational to your business. Contact us today.

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