Book a demo
Work-Pattern-P

Flexibility in work patterns

Very-Happy-G

4½ day
working week

Favourite-R

Access to private healthcare

Our story

Over the last decade, we’ve become Europe’s leading call tracking and call analytics provider, and we couldn’t have done it without our people.

2010

Creation

At a major tech event in London, marketing agency Jellyfish launches a groundbreaking call tracking solution. It is met with keen enthusiasm, as digital marketers see the value in the attribution it brings.

2011

Founded

After enormous interest from other agencies we created a stand alone company as Infinity with six employees, and rebuilt the tech stack from the ground up.

2012

Development

Clear use cases form across marketing and digital teams as Infinity forms hundreds of strong partnerships with clients and integrations that last to this day.

2013

A home

After two years of organic, self-funded growth, Infinity opens into our own modern, spacious office in Reigate. A destination fit to accommodate ambitious growth plans.

2014

Stateside

Increased international demand prompts Infinity to expand its customer support staff to include the US in order to serve its growing US customer base.

2015

Enterprise

Infinity brings Warren Newbert on board as CFO to add his wealth of experience to our expanding number of enterprise deals.

2016

Investment

£10m in funding is secured from Smedvig Capital to accelerate growth. Infinity opens Baltimore office and begins to establish and grow our Customer Success team.

2017

Growth

Continued expansion sees Infinity establish a presence in San Francisco, and Baltimore, as well as acquiring our first £1m customer.

2018

International

A revamped platform and brand is rolled out over the year. Infinity now employs 115 people across 5 locations, including our new London office at The Shard.

2021

Stronger together

ResponseTap became part of Infinity, allowing us to accelerate our development plans and help our customers own and improve all inbound conversations.

2024

The future

We're moving beyond call tracking and helping our customers unlock the killer insights hidden in every customer conversation - spoken or typed!

Working for Infinity. Now that’s a good call.

By joining us on our mission to help enterprises across the world make smarter business decisions and improve experiences with call analytics, you’ll be well looked after.

We know that wellbeing is a key part of creating a great place to work. In fact, we won the “Make A Difference Award” in recognition of our focused approach to improving employee wellbeing and creating a positive culture.

Make-A-Difference-Logo

You’ll be able to take advantage of a ton of perks and benefits, including:

  • A 4.5 day working week
  • 25 days holiday
  • Private healthcare
  • EAP and Life Assurance (4x your salary)
  • Tech schemes and a new starter budget to improve your working from home setup
  • Learning and development opportunities to grow your career
  • Regular team building opportunities, including events and team trips
  • Enhanced parental leave and flexibility in work patterns
  • The chance to shape the way you work in the future through Infinity’s ‘We listen and act’ feedback sessions

Our values

We are driven
to grow
and evolve

We measure
what matters

We show up,
we deliver impact,
we are proud

We win and
learn together

What you can expect

Each of our teams play a vital role in shaping what we do, with our product and our business. Here’s what you can expect when you join one of them.

Developers

Developers

An opportunity to join an award-winning Dev team and be a part of an ever-evolving product with an exciting roadmap. We give our developers the freedom to be agile, to continuously learn and grow in a supportive environment. Work in the way that suits you, with hybrid/remote options.

Sales-icon

Sales

Develop your career with a range of interesting clients. We believe in consistent and clear two-way feedback to improve efficiency and develop our product. We take a collaborative and consultative approach to sales, working with like-minded people, giving you the opportunity to develop your sector knowledge and deliver truly exceptional results.

Product

Product

Be a key part of a product-⁠orientated company with a clear strategy that informs our decision-marking. A chance to shape the platform alongside our award-⁠winning developers, with the autonomy to make decisions and develop your skills in a collaborative team.

CS

Customer Success

We trust you to do what’s right and provide excellent support to our clients. Grow your career with a blend of interesting clients and in-role development opportunities. Feel empowered in your role to do your best work with smart tools and processes.

443-892-2600