Welcome to Infinity.
Call intelligence
pioneered for business

Infinity unlocks clarity from the conversations you have with your customers. It is a cloud-based call tracking platform, and an integral part of the technology stack for marketing teams and contact centres.

  1. Discover the pivotal role Infinity played in Scott Dunn's global expansion. Find out more

  2. "Infinity have a tremendously reliable product, and helped us achieve impressive, meaningful results." Find out more

  3. "The main benefit of having Infinity is knowing exactly which keywords are driving quality calls from PPC" Find out more

  4. "The results are immediate, and we are learning things that we didn't know before" Find out more

New

Uncover Insights in every call

Infinity's Conversation Analytics suite shines a light on the wealth of insights contained within each phone conversation you have with your callers. While our Call Tracking technology tells you what led to a call, Conversation Analytics tells you what happened on the call, at scale.

Call Intelligence

For Marketing

If your business drives sales via the phone, you need to know what's making it ring. By clearly seeing the journeys behind every call, Infinity is ideal for marketers who want to deliver real value with their work while identifying areas where costs can be reduced.

For Operations

Optimising the journey that leads to a call will lower operational costs without impacting your performance. Infinity also equips your phone agents with the tools to continuously increase results and deliver a better service to your callers.

News & Views

What are Call Tracking Metrics and why do you need them?

15 Sep 2020 in Digital Marketing

What are Call Tracking Metrics and why do you need them?

We break down some of the key data points that you can analyse when looking at Infinity's call tracking metrics.

Time to change: How WMG came through the first wave of COVID-19 even stronger

7 Sep 2020 in Interviews

Time to change: How WMG came through the first wave of COVID-19 even stronger

We speak to Head of PPC Tom Walkden on how WMG spotted new opportunities and became even more valuable.

A note from the CEO: Major promotions reward outstanding performance

23 Jul 2020 in News

A note from the CEO: Major promotions reward outstanding performance

As businesses continue to show faith in Infinity, CEO Warren Newbert begins to reward those driving success

Call intelligence can be transformational to your business. Contact us today.

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