Never miss an opportunity
Set up missed call alerts in Infinity to make sure no potential high value clients are missed during peak times like lunchtimes or evenings. Additionally, calls can be forwarded to other locations or mobiles during certain hours to ensure maximum availability.
Rate and record calls for training
How your call staff handle people contacting you will make a big difference in how comfortable patients are in getting treated with you. Infinity is able to record calls, while you rate them by outcome. Using this, train your teams by showing them what worked and spread best practice.