Creation
At a major tech event in London, marketing agency Jellyfish launches a groundbreaking call tracking solution. It is met with keen enthusiasm, as digital marketers see the value in the attribution it brings.
Founded
After enormous interest from other agencies we created a stand alone company as Infinity with six employees, and rebuilt the tech stack from the ground up.
Development
Clear use cases form across marketing and digital teams as Infinity forms hundreds of strong partnerships with clients and integrations that last to this day.
A home
After two years of organic, self-funded growth, Infinity opens into our own modern, spacious office in Reigate. A destination fit to accommodate ambitious growth plans.
Stateside
Increased international demand prompts Infinity to expand its customer support staff to include the US in order to serve its growing US customer base.
Enterprise
Infinity brings Warren Newbert on board as CFO to add his wealth of experience to our expanding number of enterprise deals.
Investment
£10m in funding is secured from Smedvig Capital to accelerate growth. Infinity opens Baltimore office and begins to establish and grow our Customer Success team.
Growth
Continued expansion sees Infinity establish a presence in San Francisco, and Baltimore, as well as acquiring our first £1m customer.
International
A revamped platform and brand is rolled out over the year. Infinity now employs 115 people across 5 locations, including our new London office at The Shard.
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Stronger together
ResponseTap became part of Infinity, allowing us to accelerate our development plans and help our customers own and improve all inbound conversations.
The future
We're moving beyond call tracking and helping our customers unlock the killer insights hidden in every customer conversation - spoken or typed!
Our story
Over the last decade, we’ve become the world’s leading call intelligence provider, and we couldn’t have done it without our people.
What we offer
We know that wellbeing is a key part of creating a great place to work. In fact, we won the Make A Difference Award in recognition of our focused approach to improving employee wellbeing and creating a positive culture.
Developers
An opportunity to join an award-winning Dev team and be a part of an ever evolving product with an exciting roadmap. We give our developers the freedom to be agile, to continuously learn and grow in a supportive environment. Work in the way that suits you, with hybrid/remote options.
Sales
Develop your career with a range of interesting clients. We believe in consistent and clear two-way feedback to improve efficiency and develop our product. We take a collaborative and consultative approach to sales, working with like-minded people, giving you the opportunity to develop your sector knowledge and deliver truly exceptional results.
Product
Be a key part of a product-orientated company with a clear strategy that informs our decision-marking. A chance to shape the platform alongside our award-winning developers, with the autonomy to make decisions and develop your skills in a collaborative team.
Customer Success
We trust you to do what’s right and provide excellent support to our clients. Grow your career with a blend of interesting clients and in-role development opportunities. Feel empowered in your role to do your best work with smart tools and processes.
Sound good?
Check out our latest vacancies and find your perfect role.
We are here
Surrey, UK
London Court
39 London Road, Reigate
Surrey, RH2 9AQ
London, UK
Floor 22, The Shard
32 London Bridge Street
London, SE1 9SG
Manchester, UK
7th Floor, Building 8
Exchange Quay
Salford Quays, M5 3EJ
East Coast, US
1201 Wills Street
Suite 600
Baltimore
MD 21231
West Coast, US
Three Embarcadero Center
San Francisco
CA 94111