Want to know why Infinity is the call analytics platform of choice for major banks and FSIs?


Money talks. Tune in with Infinity’s financial services call tracking

Infinity shows you what leads customers to get eyes on your products. By automatically monitoring 100% of your calls and matching them to their source, it will help you improve conversations between customers and agents, and deliver experiences that inspire confidence in your solutions.


Sharpen your marketing and maximise ad returns


Strengthen your relationships with customers


Build a team of sales and support superstars


Nail compliance-friendly growth


Before the call

Infinity call tracking will show you which campaigns and keywords are leading to conversations about products. You’ll be able to see which marketing tactics you can bank on, and which you can drop to make sure your budget works as hard as it can.

Learn more about call tracking


During the call

By levelling up your call monitoring, Conversation Analytics will feed you the intel you need to deepen your understanding of customers and your agents. You’ll hear the unfiltered truth on your team’s strengths and weaknesses, and work on delivering the experiences that encourage new accounts to be opened.

Explore Conversation Analytics


You’ll also be able to rest easy knowing QA is taken care of, and the breaches you’d usually miss with manual monitoring are flagged in real time. Satisfying the most stringent of auditors and nailing compliance-friendly growth will be a walk in the park.

Read about Infinity for Compliance teams


After the call

Smart Match pinpoints your most valuable calls and tells you how to drive more of them so you can keep your marketing spend on the money. With it, you can maximise the return you get on every penny you spend on advertising.

Discover Smart Match

I've used a lot of call tracking platforms and found Infinity to be the best all-round solution.

Thomas Rowley
Digital Campaign Manager

New to the world of financial services call analytics?

If you’re keen to learn how call tracking and Conversation Analytics will help you save a ton of time and nail compliance-friendly growth, check out these quick guides.


Call monitoring for contact centres

Get tips on how to improve QA and service standards in your contact centres. Discover how


Call monitoring for marketers

Learn how to optimise marketing spend with call data. Grab your cheat sheet


Consumer Duty – your guide to getting ready

Discover why always-on call monitoring is a must have for FSI businesses. Find out more

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