Prepare your staff by using call recordings during training
Infinity's time-based call routing, automatic forwarding, and missed call alerts ensure that you will never miss a holiday booking, even when your customer calls out of hours.
A comprehensive overview of your customer's journey
Infinity tracks online goals that matter to you, such as enquiry forms, live chats, downloads as well as call goals. Moreover, our integrations with Salesforce and Vocalcom will give you an instant view into the context of a call, allowing you to close bookings quicker, and at a higher rate.