Introducing Conversation Analytics: Clarity on every call

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If you want to be customer obsessed, do this.

Published on 22nd Jan 2019 in Digital Marketing

If you want to be customer obsessed, do this.

Customer obsession isn’t grown overnight, but the skill you need to learn can be practised.

PPC Marketing to the over 50s: Connect with the Silver Spenders

Published on 22nd Jan 2019 in News

PPC Marketing to the over 50s: Connect with the Silver Spenders

No business wants to miss out on a substantial, often untapped revenue source. Yet for those ignoring the over 50s in a breathless chase to capture the millennial zeitgeist, it’s an everyday occurrence.

What Can Call Tracking Solve For Agencies?

Published on 21st Jan 2019 in Digital Marketing

What Can Call Tracking Solve For Agencies?

Infinity was born out of a real problem that agencies were having in attributing value to their work. Peaky digital tell us why call tracking still matters so much to them, as well as the benefits it can bring to any agency.

4 ways first time buyers want you to market to them

Published on 08th Jan 2019 in Digital Marketing

4 ways first time buyers want you to market to them

First-time buyers are hardly a new market, but the methods of marketing to them are changing. Are you taking these into consideration?

Marketing in 2019, what’s your priority?

Published on 02nd Jan 2019 in Digital Marketing

Marketing in 2019, what’s your priority?

What's ahead for Marketing trends in 2019? What are marketers expecting? Find out the inside scoop in our first 2019 blog.

2018’s marketing takeaways in 120 seconds

Published on 19th Dec 2018 in Digital Marketing

2018’s marketing takeaways in 120 seconds

What challenged marketers? Is print finally dead? And, what does fried chicken have to do with marketing? Find out more in our round-up blog for the year.

What to do when your insurance customers go offline?  [VIDEO]

Published on 14th Dec 2018 in Digital Marketing

What to do when your insurance customers go offline? [VIDEO]

When customers browsing your insurance plans online suddenly go offline, how do you track this? In our latest video, we provide the solution to the online/offline journey.

How can energy companies reduce their call waiting times?

Published on 13th Dec 2018 in News

How can energy companies reduce their call waiting times?

Call waiting times are one of the U.K's biggest bug bears, but how exactly can you reduce your customer call queuing times?

Introducing Conversation Analytics: Clarity on every call

Published on 12th Dec 2018 in News

Introducing Conversation Analytics: Clarity on every call

By 2020, calls to businesses from smartphones alone will skyrocket to 169 billion a year. Today, we launch our Conversation Analytics suite to unlock the wealth of undiscovered insights that are contained within every single call.

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