Published on 24th May 2018
in Digital Marketing
Mindshare and Mazda interview: The road to a European Search Award
Fresh from their win in the Best Local Campaign at the European Search Awards, we spoke to Mindshare’s John-James Harrison about their victorious campaign with Mazda.
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Published on 23rd May 2018
in News
What happens next? GDPR, call tracking, and Infinity
With the General Data Protection Regulation (GDPR) on the horizon, here's how that affects call tracking, and how Infinity are approaching it.
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Published on 10th May 2018
in Digital Marketing
Four personalisation opportunities for optimising your customer journey
Customer journey optimisation is a key objective in modern personalisation. How can you cut through the noise the grab the attention of today's website visitors?
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Published on 11th Apr 2018
in Tech
Bridge the gap: Is there a missing link at your contact centre?
Every time someone calls your contact centre for the first time, you know nothing more about them than their phone number.
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Published on 05th Apr 2018
in Tech
Turning complaints back into customers: The tactical solutions contact centres need
A complaint from a customer is your chance to show them that you’re there for them when it matters. Here's how to turn those worrying moments into positive experiences.
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Published on 28th Mar 2018
in Marketing
Can automotive dealers still appeal to car buyers in 2018?
The options for car buyers are growing, how can dealerships provide a quality experience that delights the modern automotive customer?
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Published on 27th Mar 2018
in Digital Marketing
The core strategies of curating winning customer journeys in finance
Finance brands must improve the experience they are offering their customers as a matter of urgency. Here are some of the key strategies that leading financial minds were keen to share.
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Published on 19th Mar 2018
in Marketing
Seven steps to constructing the marketing departments of the future
Standing still is never an option, and nowhere is this truer than in marketing. Times change, and we need to move with them. Here's how.
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Published on 16th Mar 2018
in Tech
Six practical ways to turn your analytics team into the world’s best storytellers
The battle to get companies taking data and analytics seriously is long won. But analysing the data is no good if you can't communicate what it means.
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