Published on 14th Dec 2018
in Digital Marketing
What to do when your insurance customers go offline? [VIDEO]
When customers browsing your insurance plans online suddenly go offline, how do you track this? In our latest video, we provide the solution to the online/offline journey.
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Published on 13th Dec 2018
in News
How can energy companies reduce their call waiting times?
Call waiting times are one of the U.K's biggest bug bears, but how exactly can you reduce your customer call queuing times?
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Published on 12th Dec 2018
in News
Introducing Conversation Analytics: Clarity on every call
By 2020, calls to businesses from smartphones alone will skyrocket to 169 billion a year. Today, we launch our Conversation Analytics suite to unlock the wealth of undiscovered insights that are contained within every single call.
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Published on 29th Nov 2018
in Digital Marketing
4 ways marketers can creatively use customer reviews
Reviews can make or break a brand, but how can marketers use these to the best of their ability? Here's our 4 top tips on getting the most out of your customer reviews.
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Published on 14th Nov 2018
in Digital Marketing
How can insurance marketers differentiate their brand in 2019?
Insurance marketers sit within a sea of high competition. But, how can you stand out amongst the market in 2019?
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Published on 12th Nov 2018
in Tech
Interview: AXA Partners UK & Ireland Head of Innovation
Nobody wants to be the Blockbuster of their industry, they want to innovate. But how do you achieve that in practice? We spoke to one of the best minds in insurance innovation to find out.
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Published on 30th Oct 2018
in Digital Marketing
How can you make sure you're acting on your brand promise?
A brand promise is one that lasts a lifetime. In this blog, we explore the union between customer and brand and what it takes to keep that promise strong.
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Published on 15th Oct 2018
in Digital Marketing
Beating the internet scaremongers poaching your potential patients
Are clickbaits ads damaging your clinic's potential to be an authoritative presence on the market? Here's how you can avoid this from happening.
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Published on 11th Oct 2018
in Marketing
What do NHS funding cuts mean for self-pay marketing strategies?
The NHS has announced reduced funding for certain procedures. We’re going to explore the effects the reduction in services will have in the private healthcare industry with a specific focus on self-pay.
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