Onboarding and training

Empowering you from day one to day infinity

A first-class roll out,
designed for you

Once we have identified a solution that matches your needs, our onboarding team will work alongside you to diligently ensure a smooth implementation of call tracking right the way across your company. Focused training and solutions guidance will keep you on the right track to achieving your ongoing goals.

Saga Holidays

"The onboarding process was smooth, and we were up and running very quickly. We recently synced Infinity with our digital agency to optimise our paid campaigns based on what’s driving high value calls."

Edward Day
Senior Web Analyst | Saga Holidays

"We have an experienced and caring team that always put themselves in the client’s shoes. We ensure every sense of detail has been carefully considered from the moment we engage, right the way through to you becoming a knowledgeable user of our product. We are there every step of the way to ensure you have a seamless experience when working with us."

Amber Willis
Head of Operations | Infinity

Project Management

Our Project Management Team are on hand to ensure you get off to the best possible start by assisting and guiding you through every step of your implementation.

The team have knowledge and experience across a number of different sectors, where they have worked with many different websites and platforms. We ensure every sense of detail has been carefully considered throughout the process, ensuring you get off to the best possible start using Infinity.

"Infinity is very easy to use, and our teams all over the world have had a seamless onboarding. Going forward, we’re excited to expand our usage across more areas of the business."

Kirra Loh
Global E-commerce Manager | Hurtigruten

Training

We want you to feel empowered and confident in your use of Infinity. Therefore, we use a combination of both online and instructor led training to ensure that you are able to access training in a way that suits your needs. Or if you prefer, we maintain a library of content for all common queries.

We provide live training sessions to new clients where material is personalised, reflecting your specific needs. Our training is designed to be both engaging and informative, where we aim to ensure every attendee has left feeling they have made progress and excited to use the product in more ways than one.

Call intelligence can be transformational to your business. Contact us today.

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443-892-2600