Upcoming webinars
September 2024
Conversation Analytics
Thu 26 September
2.30pm - 3.30pm (BST)
Online
Find out how to unlock invaluable insights from the conversations you have with customers – at scale. In this webinar, we’ll be going through everything you need to know about Conversation Analytics and how it helps you develop a deeper understanding of your customers, what they really care about, and what messaging resonates with them so you can continuously improve the customer experiences you deliver.
November 2024
Bringing your data to life
Tue 05 November
2.30pm - 3.30pm (GMT)
Online
The insights trapped in the conversations you have with customers are invaluable but, when you’re dealing with super high call volumes and you have multiple data points, it’s hard to draw clear conclusions. In this immersive webinar, we’ll be talking about how you can make this a problem of the past! Join us to learn how to turn raw data into actionable insights with powerful, interactive dashboards.
On-demand webinars
The Infinity Hub Overview
Learn everything you need to know about the Infinity Hub and how to start leveraging your call data to drive instant value.
Understanding your Hub Dashboards
Learn how to unlock game-changing insights from your call data in lighting speed with Infinity’s new AI-powered features and functionalities.