Stoneacre-logo

300%

More sales
enquiries

Flight-Centre-logo

79%

More big ticket
items sold

Pendragon-logo

66%

Improvement in call quality

call-analytics-for-sales

Build a team of sales superstars with call analytics

Infinity helps you understand exactly what happens every time your agents say ‘hello’. By automatically monitoring and analysing 100% of your calls, it will unlock the intel you need to improve experiences, boost conversion rates, and nail more sales.

Pipeline

Fill your queues with quality leads

real-time-insights

Give agents deal swinging insights in real-time

upskill-agents

Upskill the smart way

boost-conversions

Boost conversions, lift AOVs, and smash your targets

call-tracking-for-sales

Before the call

Infinity call tracking will help your marketing team see which campaigns, channels, and keywords make customers pick up the phone.

By feeding them this intel, you can help them make sure your phones are ringing off the hook.

Learn more about call tracking

conversation-analytics-for-sales

During the call

Infinity for sales will help you get your hands on the performance insight you need to build a team of top performers. By automatically monitoring and listening to 100% of your team’s calls, Conversation Analytics will feed you the unfiltered truth on strengths and weaknesses. With this intel, you’ll be able to share killer tips and give agents the support they need to hit targets.

Explore Agent Scorecards

Stop bad call handing from costing sales

With Infinity, you can see what happened before a prospect picked up the phone. Feeding your agents this intel in real-time will help them shape conversations and increase their chances of closing deals.

closing-sales

Happy customers - Callers will finally get the slick, personalised experience they expect

Agent-retention

Happy agents - Agents will win more, unlock their bonuses, and stick around for longer

hit-sales-targets

Happy boss - Your CFO will be smiling from ear to ear when you hit your targets in record time

Pendragon-logo

After switching Infinity on, the team at Pendragon were able to have much better conversations with customers. The result?

67%

Less friction
on calls

65%

Drop in price
sensitivity

64%

Reduction
in CPA

The-Ultimate-Guide-to-Call-Monitoring-eBook-Cover

The ultimate guide
to call monitoring

Learn how always on call monitoring will help you improve sales team performance and experiences by reading our Smart Guide.

Get your guide

0333 0600 118