Welcome to Infinity.
Call intelligence
pioneered for business

Infinity unlocks clarity from the conversations you have with your customers. It is a cloud-based call tracking platform, and an integral part of the technology stack for marketing teams and contact centres.

  1. Discover the pivotal role Infinity played in Scott Dunn's global expansion. Find out more

  2. "The main benefit of having Infinity is knowing exactly which keywords are driving quality calls from PPC" Find out more

  3. "Infinity have a tremendously reliable product, and helped us achieve impressive, meaningful results." Find out more

  4. "Infinity has enabled us to better serve and improve our overall customer experience." Find out more

New

Uncover Insights in every call

Infinity's Conversation Analytics suite shines a light on the wealth of insights contained within each phone conversation you have with your callers. While our Call Tracking technology tells you what led to a call, Conversation Analytics tells you what happened on the call, at scale.

Call Intelligence

For Marketing

If your business drives sales via the phone, you need to know what's making it ring. By clearly seeing the journeys behind every call, Infinity is ideal for marketers who want to deliver real value with their work while identifying areas where costs can be reduced.

For Operations

Optimising the journey that leads to a call will lower operational costs without impacting your performance. Infinity also equips your phone agents with the tools to continuously increase results and deliver a better service to your callers.

News & Views

[Infographic] Five steps to building a profitable PPC feedback loop

15 Oct 2019 in PPC

[Infographic] Five steps to building a profitable PPC feedback loop

Follow Blue Bay Travel's example for building a profitable, efficient feedback loop for improving your PPC based on your call goals.

Meet your new platform: Taming a fresh martech stack, fast

8 Oct 2019 in Tech

Meet your new platform: Taming a fresh martech stack, fast

It is said that with great power comes great...headaches. However, we’ve collected the right treatment to ensure a pain-free experience when it comes to adopting new technology.

How does call tracking enhance your customer’s experience?

1 Oct 2019 in Marketing

How does call tracking enhance your customer’s experience?

Customer experience is what’s moving the dial between your rate of customer retention. In this blog, we discuss why call tracking enhances your customer’s experience

Call intelligence can be transformational to your business. Contact us today.

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