Welcome to Infinity.
Call intelligence
pioneered for business

Infinity unlocks clarity from the conversations you have with your customers. It is a cloud-based call tracking platform, and an integral part of the technology stack for marketing teams and contact centres.

  1. Discover the pivotal role Infinity played in Scott Dunn's global expansion. Find out more

  2. "The main benefit of having Infinity is knowing exactly which keywords are driving quality calls from PPC" Find out more

  3. "Infinity have a tremendously reliable product, and helped us achieve impressive, meaningful results." Find out more

  4. "Infinity has enabled us to better serve and improve our overall customer experience." Find out more

New

Uncover Insights in every call

Infinity's Conversation Analytics suite shines a light on the wealth of insights contained within each phone conversation you have with your callers. While our Call Tracking technology tells you what led to a call, Conversation Analytics tells you what happened on the call, at scale.

Call Intelligence

For Marketing

If your business drives sales via the phone, you need to know what's making it ring. By clearly seeing the journeys behind every call, Infinity is ideal for marketers who want to deliver real value with their work while identifying areas where costs can be reduced.

For Operations

Optimising the journey that leads to a call will lower operational costs without impacting your performance. Infinity also equips your phone agents with the tools to continuously increase results and deliver a better service to your callers.

News & Views

11 lessons for automotive dealers from 100 1-star reviews

17 Sep 2019 in Marketing

11 lessons for automotive dealers from 100 1-star reviews

You can’t win them all, but you can lose less. With 93% of consumers being influenced by online reviews, we take a look at what caused people to leave them, and what you can do about it.

8 call recording insights your business may be missing

3 Sep 2019 in Tech

8 call recording insights your business may be missing

Call recording software can deliver benefits to a business that you may not even be aware of. What are the real insights gained from call recording?

What makes a creative SEO agency stand out in the market?

14 Aug 2019 in Interviews

What makes a creative SEO agency stand out in the market?

Creative SEO requires equal measures of creativity and technical expertise. How did Carrie Rose co-create an SEO force to be reckoned with?

Call intelligence can be transformational to your business. Contact us today.

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