[Infographic] What do SMBs need to know about phone calls

20 Dec 2019 in Tech


At Infinity, we’re data-driven. So we’ve obsessionally analysed our own data to discover valuable insights that small businesses, who sell via the phone, absolutely need to know in order to succeed.

For this infographic, we looked at a mix of SMB clients of ours, and put together the following results from over 130,000 calls.

Infinity-Inforgraphic-SMB-Blog (2).png

Director of Sales

Dave Cornelius
Director of Sales

David is Infinity's sales director and long-time Everton fan. Whilst his kids give him that playful energy and endless amounts of joy, he deeply regrets that his own team hasn't done that in the last 20 years.

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