1 Sep 2017
Update: Click here to see our latest statement on what you need to know about call tracking and GDPR, as well as improvements Infinity have made to ensure your compliance.
On May 25, 2018, the General Data Protection Regulation (GDPR) comes into effect in the European Union (EU). It's a date that should be highlighted in the calendars of all businesses serving an audience in this region.
The GDPR greatly expands the privacy rights of citizens in the EU, placing a substantial emphasis on responsibly handling the information, data, or marketing permissions of individuals in that region. It's important to remember that GDPR applies to anyone collecting or processing personal data of any EU citizen, regardless of where you are in the world. Think you can afford to ignore it? Failure to comply with these rules are serious, and can include fines of up to 4% of a company’s gross annual turnover.
The new changes will require many marketers, IT teams, and data professionals to adapt processes and practices that may have been in place for years. Therefore, it is highly recommended that compliance preparations are begun well in advance, and all relevant departments are included.
Responsible data security and privacy has always been at the forefront of our development, as we handle sensitive information from millions of our clients' customers every single day. Therefore, we are pleased to see GDPR raise the bar of data protection standards right the way across the EU.
We are diligently studying the specifications of the law and are currently consulting with multiple experts to ensure Infinity complies 100% with the regulations laid out by GDPR in time for May next year. This consultation process will comprehensively cover our technology, contracts, and documentation.
We understand that abiding by these rules is a priority of our clients, and it requires a partnership between Infinity and our clients in their use of our services. Infinity is in the process of developing a framework to make this partnership as practical and compliant as possible, but we still recommend familiarising yourself with the new regulations and making your own preparations.
Chief Executive Officer
Founder & Non-executive Director of Infinity. Internet entrepreneur with a passion for all things tech, bit of a geek at heart but with an excellent balance of commercial, technical and marketing thinking. Loves to hit the slopes when he gets the chance.
8 Jul 2021
Pulse Check: How has the Green List reshuffle impacted holidaymaker dialling habits?
7 Jul 2021
NEW: Triple helping of immediate strategic insight with Conversation Analytics
24 May 2021
Talking the Talk: Four fast steps to driving digital transformation with Conversation Analytics