2 Mar 2020
Are you looking for more ways to use Infinity’s Hub? Or perhaps you’re more of a solo learner who likes to figure things out on their own? Maybe you’ve got a quick question that you know will be easy when you know the answer. Whatever your ambition, our new Campus will help you learn more, discover faster, and act decisively.
The content we have put together for our Campus (both written and video) has been designed to break down topics and actions to be easily manageable, while also being presented in a user-friendly manner.
We’ve sought extensive feedback from our clients on how they’re using the Hub, and what they’d like to learn more about. After collating this insight, we have produced over fifty videos giving detailed, step-by-step guidance on a wide range of features, integrations, and use cases.
For example, if you’d like to learn how to filter activity logs, this short video will help you become an expert in no time.
Not only are there videos with hands-on demonstrations on how to use the Hub, but we have also put together a library of short videos explaining some of the different business cases, and why they would be of value to you. Gaining an understanding of this will help you get more value out of Infinity, and achieve your goals quicker.
So if you’ve seen us talk about CRM integrations and are wondering if it’s of value to you, some of the ways it works, or how to convince others that it’s worth doing, this video will fill you in.
The Campus is specifically focused on our Hub (rather than our old Portal), which the majority of Infinity customers are now using. If you’d like to move over to the Hub then do not hesitate to contact your customer success manager or our support team. If you’d like more hands-on, face-to-face or online training for your team then please enquire for further information on what’s available on your package.
If you’re interested in finding out more about the benefits call intelligence would bring to you, then start a conversation with us here or in the chat box to the right.
Head of Customer Experience
When she's not focused on creating an exceptional customer experience for all of our clients, Amber can be found renovating her house, whilst trying to match her Bengal cats to her interior colour palette.
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