The holiday season is upon us and the staff in the Infinity offices have been getting into the festive spirit.
You may have already spotted that we published a Christmas version of our website recently to get everyone into the spirit. Here is a summary of all things festive so far at Infinity:
- Cards sent out: 587
- Secret Santa presents under the tree so far: 6
- Christmas tracks added to the playlist: 326
- Christmas jumpers worn: 12
- Mince pies eaten: 0 (I think I'll be going out to buy some today! I personally am very disappointed by this stat!)
- Christmas chocolates eaten: a lot!
... and climbing
Our office hours during the holiday period
- 24 December - Early Office Closing (3pm – London / 11am - New York)
- 25 December - Office Closed
- 28 December - Office Closed
- 1 January - Office Closed
Support over the Holiday period
As always our systems are continually monitored 24/7 by our engineering team. If you have any queries please contact your Account Manager directly or in case of an emergency ring one of our support numbers below.
- Critical Priority cases will be looked at immediately and the engineer on call will get back to you with a resolution or update.
- High and Normal Priority cases will be dealt with by our Support Team during office hours.
- More information on our Priorities Definitions can be found here.
Support Numbers
UK Numbers:
- 0808 2502 999 - Freephone
- 0333 1222 999 – Local Rate
US Numbers:
- 855-707-2911 – Toll free number
- 646-844-9911 – Toll number
Platform Status
The status of the core components of the Infinity Platform can be checked at our Service Status Page.
We wish you all a Happy Holiday.
