Build a slick, efficient customer journey that lowers your operational costs without impacting your performance.
For businesses that drive a high number of sales, service, or support conversations it is the responsibility of the operations department to know what's causing those calls, what’s happening on them, and how to manage them.
Infinity shines a light on the journeys that led to those calls and works with you to optimise your website, scripts, and handling tactics towards a solution that benefits you and your customers.
"If you rely on understanding the
phone calls made from visitors to your website, then not having call tracking is effectively flying blind."
Head of Digital Optimisation | Sky