News & Views : News

Vocalcom and Infinity partner to end call centre guesswork

3 Nov 2017 in

Vocalcom and Infinity partner to end call centre guesswork

In a groundbreaking announcement, Vocalcom has revealed a trailblazing partnership with Infinity to provide the world’s first fully-integrated customer journey view on an enterprise contact centre platform. In short, Vocalcom customers will now have the globe’s most informed call centre staff,...

Call-ifornia Dreaming: Infinity opens San Francisco Office

16 Oct 2017 in

Call-ifornia Dreaming: Infinity opens San Francisco Office

Since our investment last year, expanding our customer support and success teams has been a key priority for us, which we have executed in both our UK and US offices.

A Day in the Life Of... A Sales Manager with Infinity

5 Oct 2017 in

A Day in the Life Of... A Sales Manager with Infinity

In this series of short blogs, we look at how Infinity impacts our own day-to-day lives, as well as those of some of our customers. Emily Parker has been working closely with clients throughout the last four years of her career, and is a Senior Sales Development Manager at Infinity.

7 Highlights from 2017's Technology for Marketing Conference

29 Sep 2017 in

7 Highlights from 2017's Technology for Marketing Conference

September’s TFM conference brought together thousands of marketers passionate about finding tech solutions to power their marketing with. Over two days at the Kensington Olympia, the finest marketing technology was on display (including call tracking) as professionals met to share best practice.

Balancing Priorities in the Age of Customer Centricity

25 Sep 2017 in

Balancing Priorities in the Age of Customer Centricity

In the age of the customer, your audience is permanently connected to multiple channels, informed, and with sky-high expectations of brands when they contact them to make a purchase or receive support.

5 Things To Know About Google's Keynote Talk At Brighton SEO

20 Sep 2017 in

5 Things To Know About Google's Keynote Talk At Brighton SEO

After a day of talks, workshops, networking discussions, and product demonstrations, last week’s biannual BrightonSEO conference closed with an intimate sit-down chat with Google’s Webmaster Trends Analyst Gary Illyes.

What GDPR Means for Infinity and Our Clients

1 Sep 2017 in

What GDPR Means for Infinity and Our Clients

Update: Click here to see our latest statement on what you need to know about call tracking and GDPR, as well as improvements Infinity have made to ensure your compliance.

Google Attribution – does it solve the attribution problem?

5 Jun 2017 in

Google Attribution – does it solve the attribution problem?

When Google announced their intention to ‘solve the attribution problem’ for advertisers by moving away from the last-click attribution model last week at Google Marketing Next, the volume of chatter around the buzzword of attribution multiplied.

Infinity welcomes staff to both UK and new US offices

23 Feb 2017 in

Infinity welcomes staff to both UK and new US offices

We are delighted to welcome three new senior staff members into our growing Infinity team, both in our Reigate and new Baltimore office.

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