News & Views : News
3 Nov 2017 in News
Vocalcom and Infinity partner to end call centre guesswork
In a groundbreaking announcement, Vocalcom has revealed a trailblazing partnership with Infinity to provide the world’s first fully-integrated customer journey view on an enterprise contact centre platform. In short, Vocalcom customers will now have the globe’s most informed call centre staff,...
16 Oct 2017 in News
Call-ifornia Dreaming: Infinity opens San Francisco Office
Since our investment last year, expanding our customer support and success teams has been a key priority for us, which we have executed in both our UK and US offices.
5 Oct 2017 in News
A Day in the Life Of... A Sales Manager with Infinity
In this series of short blogs, we look at how Infinity impacts our own day-to-day lives, as well as those of some of our customers. Emily Parker has been working closely with clients throughout the last four years of her career, and is a Senior Sales Development Manager at Infinity.
29 Sep 2017 in News
7 Highlights from 2017's Technology for Marketing Conference
September’s TFM conference brought together thousands of marketers passionate about finding tech solutions to power their marketing with. Over two days at the Kensington Olympia, the finest marketing technology was on display (including call tracking) as professionals met to share best practice.
25 Sep 2017 in News
Balancing Priorities in the Age of Customer Centricity
In the age of the customer, your audience is permanently connected to multiple channels, informed, and with sky-high expectations of brands when they contact them to make a purchase or receive support.
20 Sep 2017 in News
5 Things To Know About Google's Keynote Talk At Brighton SEO
After a day of talks, workshops, networking discussions, and product demonstrations, last week’s biannual BrightonSEO conference closed with an intimate sit-down chat with Google’s Webmaster Trends Analyst Gary Illyes.
1 Sep 2017 in News
What GDPR Means for Infinity and Our Clients
Update: Click here to see our latest statement on what you need to know about call tracking and GDPR, as well as improvements Infinity have made to ensure your compliance.
5 Jun 2017 in News
Google Attribution – does it solve the attribution problem?
When Google announced their intention to ‘solve the attribution problem’ for advertisers by moving away from the last-click attribution model last week at Google Marketing Next, the volume of chatter around the buzzword of attribution multiplied.
23 Feb 2017 in News
Infinity welcomes staff to both UK and new US offices
We are delighted to welcome three new senior staff members into our growing Infinity team, both in our Reigate and new Baltimore office.