Infinity launch the new Knowledge Base

Carol Carini

By Carol Carini
15 Mar 2016


1 min read

Contents

At Infinity we are always working on improving and developing new functions and features in our Portal but it doesn’t stop there. We want to ensure our users have all the support they need at their fingers tips, that is why we have recently re-designed the support site and are proud to launch the new Knowledge Base.

Infinity launch the new Knowledge Base

The Knowledge Base allows you to search hundreds of detailed articles, which explain all of our features, providing hints and tips, how to guides, and tons of informative videos.

The new structure and search function enables you to easily benefit from the wealth of information to support and enhance your experience when using the Infinity Portal.

If you can’t find an article that answers your question, please contact our support team and we can help with your query and update the Knowledge Base.

You are also able to rate all of the articles within the Knowledge Base, please let us know whether we have done a good job or if we need to do a little more work to ensure you have all the information you need.

Please help us to refine the support we are providing in the Knowledge Base by rating these articles.

You can see the rating at the bottom of the article:

Knowledge Base rating articles

Ready to unlock real audience insight at scale?

Discover how our call intelligence will help you

Book a demo

Related posts

Categories:  All Digital Marketing Interviews Marketing News PPC

Article thumbnail: July 2024 Hubdate

17 Jul 2024 in 

July 2024 Hubdate

Read more

Article thumbnail: Build a five-star customer service coaching framework to transform your contact centre

2 Jul 2024 in 

Build a five-star customer service coaching framework to transform your contact centre

Read more

Article thumbnail: Unlock a new era of insights

19 Jun 2024 in 

Unlock a new era of insights

Read more

Article thumbnail: Everyone’s a winner: Scorecards will transform your customer experience

5 Jun 2024 in 

Everyone’s a winner: Scorecards will transform your customer experience

Read more

Article thumbnail: Infinity Keyword Packs: Answering your biggest questions faster

22 May 2024 in 

Infinity Keyword Packs: Answering your biggest questions faster

Read more

Article thumbnail: Taking data strategies to new heights: Infinity partners with Accord Marketing

17 Apr 2024 in 

Taking data strategies to new heights: Infinity partners with Accord Marketing

Read more

Article thumbnail: Everything you need to know about agent scorecards

27 Mar 2024 in 

Everything you need to know about agent scorecards

Read more

Article thumbnail: Infinity & LivePerson: Closing the gap between chats and calls

25 Mar 2024 in 

Infinity & LivePerson: Closing the gap between chats and calls

Read more

Article thumbnail: Full report: What’s the state of Call Intelligence in 2024?

10 Jan 2024 in 

Full report: What’s the state of Call Intelligence in 2024?

Read more

0333 0600 118