New Feature - Real Time Call Status

11 Oct 2012 in News

Currently when using our CRM integration feature the caller ID is replaced with a Call Reference Number which allows you to link your customer's records in your CRM to the phone calls that introduced them to you.

The good news is that our new feature allows you to look up the call information (including the caller ID) from our API using the Call Reference Number while still on the phone.

By using our real-time call status API you can also retrieve other information about the caller, such as the online Visitor ID and the initial marketing source that generated the call.

Please contact our Service Desk for more information on how to use this feature.

Watch this space for more new features coming soon!

Chief Technical Officer

Thomas Parrott
Chief Technical Officer

Tech & telephony geek who makes sure we are at the cutting edge of tech and keeps the phones ringing.

  1. Categories:
  2. All
  3. Digital Marketing
  4. Marketing
  5. News
  6. PPC
  7. Recruitment
  8. Tech
Recent posts
  1. 10 Lessons for all marketers from Search Leeds

    24 Jun 2019 in Marketing

    10 Lessons for all marketers from Search Leeds

  2. The science behind the o2o retail strategy

    17 Jun 2019 in Digital Marketing

    The science behind the o2o retail strategy

  3. The Future CMO [REPORT]

    10 Jun 2019 in News

    The Future CMO [REPORT]

Call intelligence can be transformational to your business. Contact us today.

Subscribe to our newsletter *Required field