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Guides, set-up steps and answers for everything in the Infinity Hub -
from your first tracking number to advanced integrations.

Browse by topic

39 articles across 9 topics

Getting started

New to Infinity? What it does, how it works and your first 30 days.

2 articles

Install and tracking code

Add Infinity to your site, configure cookies and consent, SPA mode.

1 articles

Numbers and tracking pools

Order, format, port and manage fixed and dynamic numbers.

0 articles

Call handling and routing

Dial plans, IVR, recording, alerts, post-call rating and troubleshooting.

1 articles

AI

Transcripts, scorecards, call summaries and Smart Outcomes.

0 articles

Reporting and analysis

The Hub, call logs, channels, goals, segments and scheduled exports.

5 articles

Integrations

Connect Infinity to Google, Meta, Microsoft, HubSpot, Adobe and more.

28 articles

Account, users and billing

Permissions, passwords, two-factor authentication, invoices and costs.

0 articles

Developers

API keys and the Infinity JavaScript library.

2 articles

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