News & Views : Marketing

Talking the Talk: Four fast steps to driving digital transformation with Conversation Analytics

24 May 2021 in

Talking the Talk: Four fast steps to driving digital transformation with Conversation Analytics

Moving the needle: 10 times Infinity made the difference

3 Mar 2021 in

Moving the needle: 10 times Infinity made the difference

Who did consumers keep calling through the third lockdown?

25 Feb 2021 in

Who did consumers keep calling through the third lockdown?

The end of 2020 saw the arrival of yet another national lockdown for the UK, and with it all the knock-on effects to UK businesses. But our call tracking data still showed strong numbers of phone calls for many of our clients, so we decided to dive into our data and figure out which industries have...

[WATCH] Looking under the hood and beyond the horizon of the next decade

27 Jan 2021 in

[WATCH] Looking under the hood and beyond the horizon of the next decade

[PODCAST] Pendragon & Infinity's tips for finding a new digital gear in automotive

24 Nov 2020 in

[PODCAST] Pendragon & Infinity's tips for finding a new digital gear in automotive

Despite the challenges of 2020, people all over the world still dream of wrapping their fingers around the steering wheel of a brand new vehicle. The smell of a fresh car lingering faint in the air as they wind down the windows of a sleek, elegant dream mobile, one which practically and...

Pulse check: Which industries are people calling as lockdowns ease?

15 Jun 2020 in

Pulse check: Which industries are people calling as lockdowns ease?

Infinity tracks millions of phone calls every month, and last week saw our highest volume of calls on record, beating our previous record by 9.5%. This is great news for us as a trusted call tracking provider, but we don’t exist in a bubble.

How and why call tracking is needed for waste management companies

19 May 2020 in

How and why call tracking is needed for waste management companies

If you specialise in removing garden waste, household goods, rubble, building materials, broken fences, or other forms of large waste, and get enquiries over the phone, you need to know what’s delivering those calls. This is where call tracking comes in, connecting your marketing efforts with the...

[INFOGRAPHIC] 5 ways call tracking helps bring residents to care homes

31 Mar 2020 in

[INFOGRAPHIC] 5 ways call tracking helps bring residents to care homes

The first phone call between a care home provider and someone looking for care is a crucial one. It's your opportunity to cement trust in the caller's mind, give them guidance on what they can expect from your service, and provide reassurance that they're making an informed, responsible decision.

How to retain your customers when their renewal approaches

4 Feb 2020 in

How to retain your customers when their renewal approaches

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