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24 May 2021 in Marketing
Talking the Talk: Four fast steps to driving digital transformation with Conversation Analytics
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25 Feb 2021 in Marketing
Who did consumers keep calling through the third lockdown?
The end of 2020 saw the arrival of yet another national lockdown for the UK, and with it all the knock-on effects to UK businesses. But our call tracking data still showed strong numbers of phone calls for many of our clients, so we decided to dive into our data and figure out which industries have...
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27 Jan 2021 in Marketing
[WATCH] Looking under the hood and beyond the horizon of the next decade
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24 Nov 2020 in Marketing
[PODCAST] Pendragon & Infinity's tips for finding a new digital gear in automotive
Despite the challenges of 2020, people all over the world still dream of wrapping their fingers around the steering wheel of a brand new vehicle. The smell of a fresh car lingering faint in the air as they wind down the windows of a sleek, elegant dream mobile, one which practically and...
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15 Jun 2020 in Marketing
Pulse check: Which industries are people calling as lockdowns ease?
Infinity tracks millions of phone calls every month, and last week saw our highest volume of calls on record, beating our previous record by 9.5%. This is great news for us as a trusted call tracking provider, but we don’t exist in a bubble.
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19 May 2020 in Marketing
How and why call tracking is needed for waste management companies
If you specialise in removing garden waste, household goods, rubble, building materials, broken fences, or other forms of large waste, and get enquiries over the phone, you need to know what’s delivering those calls. This is where call tracking comes in, connecting your marketing efforts with the...
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31 Mar 2020 in Marketing
[INFOGRAPHIC] 5 ways call tracking helps bring residents to care homes
The first phone call between a care home provider and someone looking for care is a crucial one. It's your opportunity to cement trust in the caller's mind, give them guidance on what they can expect from your service, and provide reassurance that they're making an informed, responsible decision.
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4 Feb 2020 in Marketing
How to retain your customers when their renewal approaches
When you started your career, did you think you’d rely so much on meerkats and moustaches?
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