News & views : Digital Marketing

18 Dec 2019 | 3 min read

Digital Marketing

This is how you see which phone calls made you money

According to analysts at Google, omnichannel shoppers have a 30% proven higher lifetime value than those who shop using only one channel.1

15 Dec 2019 | 8 min read

Digital Marketing

How Mobile Banking is Redefining The Customer Relationship

This blog is a guest post by our partners at RingCentral.

6 Dec 2019 | 3 min read

Digital Marketing

Here’s what small businesses need to know about phone calls

Running a small business can seem like juggling multiple balls, whilst standing on a tight-rope.

3 Dec 2019 | 4 min read

Digital Marketing

How much do robocalls cost your business?

According to a YouMail Robocall Index survey, nearly 48 billion robocalls were made in 2018. These are defined as alerts and reminders, overdue payments, telemarketing, and scams1.

27 Nov 2019 | 4 min read

Digital Marketing

Should I switch to Infinity?

Your computer’s turned on. Emails are loading.

14 Nov 2019 | 5 min read

Digital Marketing

Why are brands using print in the digital age?

Usually I start my Fridays by gulping down my family-sized bucket of coffee before I begin my catch-up calls with clients.

4 Nov 2019 | 5 min read

Digital Marketing

The 8 most asked questions people have about call tracking, and their answers

At Infinity, we live and breathe call tracking. There isn’t a tick on a tracking pool mouse that we don’t know about. However, we know this isn’t the case for everyone.

25 Oct 2019 | 5 min read

Digital Marketing

How has digital transformation affected the contact centre?

Digital transformation is more than just a hot buzzword. In fact, according to Smart Insights, 34% of companies have already begun a planned digital transformation1. And, with 56% of...

29 Sep 2019 | 5 min read

Digital Marketing

How To Manage Martech And A New Martech Stack | Infinity

Gartner’s new CMO Spend Survey for 2018-2019 says that the average percentage of a CMO’s budget, allocated for martech, jumped from 22% to 29%1. This makes martech the single largest...