News & views

11 May 2017 | 3 min read

Marketing

How does call tracking improve the customer experience?

By 2020, customer experience will overtake price and product as the key brand differentiator. In fact, it's estimated that 86% of buyers will pay more for a better customer experience.

3 May 2017 | 4 min read

Marketing

3 Immediate Ways to Align Sales and Marketing in 2017

Marketing and sales are now merging due to digitization. Consumers can interact with businesses on various channels, which results in an ever- increasing number of touch points for...

28 Apr 2017 | 3 min read

PPC

Accurately attributing your PPC leads

The value of Adwords is $2 for every $1 spent (approx. £1.58:£0.79). This makes pay-per-click (PPC) one of the most important components of your marketing strategy.

27 Apr 2017 | 2 min read

Marketing

7 ways that call tracking will improve your marketing campaigns

Your call data tells you so much more than just the number of people who are calling your business.

4 Apr 2017 | 1 min read

Marketing

Infographic: Why travel businesses need call tracking to succeed

If you are in the travel industry, you know there is a lot of competition to capture travelers’ attention, and therefore you must invest your marketing budget on the right channels to...

24 Mar 2017 | 3 min read

Marketing

Sales and Marketing Working Together With Call Tracking

92% of senior business decision makers believe that sales and marketing should work closely together, according to a recent study by YouGov.

16 Mar 2017 | 2 min read

Marketing

The challenges we share as marketing managers

As marketing managers, we face many challenges on a day-to-day basis. Maybe that's why only 30% of organisations feel that their content marketing efforts are effective.

28 Feb 2017 | 4 min read

Digital Marketing

Will AI kill the PPC star?

Tech analysts have been discussing Artificial Intelligence (AI) for years, but only now is it moving out of the labs and into mainstream production.

16 Feb 2017 | 2 min read

News

Streamline sales training and quality assurance with Infinity Eavesdrop

Our developers are constantly working on new ways to make the Infinity PBX offering the best all-round call centre solution for your business. What’s more, we use our tool internally...