News & Views

[INFOGRAPHIC] 5 ways call tracking helps bring residents to care homes

31 Mar 2020 in

[INFOGRAPHIC] 5 ways call tracking helps bring residents to care homes

The first phone call between a care home provider and someone looking for care is a crucial one. It's your opportunity to cement trust in the caller's mind, give them guidance on what they can expect from your service, and provide reassurance that they're making an informed, responsible decision.

The questions to ask when choosing a call tracking provider

30 Mar 2020 in

The questions to ask when choosing a call tracking provider

Finding a call tracking partner is a bit like a job interview.

How can debt-management companies find more clients?

25 Mar 2020 in

How can debt-management companies find more clients?

Economic uncertainty acts as a catalyst for the beginning of financial problems for a multitude of people. During this time, more and more people will seek advice from debt management companies on how best to manage their finances.

What do high-call rates mean to wealth management companies?

24 Mar 2020 in

What do high-call rates mean to wealth management companies?

In a time of unprecedented uncertainty and sweeping change, it is never more apparent that people will be looking to speak to wealth management businesses on how best to navigate their finances in this economic climate.

Three steps to kickstarting a data-led strategy that works

20 Mar 2020 in

Three steps to kickstarting a data-led strategy that works

A report by the Boston Consulting Group found that most digitally mature businesses enjoy 20% higher returns at 30% less cost than their less digitally mature competitors.1 These businesses deliver relevant content to consumers at multiple moments across the purchase journey. Those who employ...

A little more conversation: Six new ways to win with conversation analytics

5 Mar 2020 in

A little more conversation: Six new ways to win with conversation analytics

It’s been just over a year since we launched our Conversation Analytics suite, giving our clients a window into what’s really happening on their calls, at scale, without the need to manually listen to thousands of them.

Evolving the traditional agency model

26 Feb 2020 in

Evolving the traditional agency model

Kicking off our first 2020 “In Conversation With” interview, we’ve spoken to Jai Amin, Vice President of Paid Search for Jellyfish.

How can agencies say

25 Feb 2020 in

How can agencies say "We know it all" in 3 simple steps?

Infinity's agency partnership program is your golden bullet to finally saying "I know it all" to your clients.

3 ways call intelligence closes more sales

23 Feb 2020 in

3 ways call intelligence closes more sales

The phone is a powerful selling tool in a salesperson’s arsenal. Its ability to help create instant rapport between a seller and a prospect can tilt the sales scales in the right direction. Far more than a faceless website checkout page.

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