News & Views

3 ways call intelligence closes more sales

23 Feb 2020 in

3 ways call intelligence closes more sales

The phone is a powerful selling tool in a salesperson’s arsenal. Its ability to help create instant rapport between a seller and a prospect can tilt the sales scales in the right direction. Far more than a faceless website checkout page.

Three missed call benchmarks for online universities: Are you missing out?

20 Feb 2020 in

Three missed call benchmarks for online universities: Are you missing out?

For a prospective student, calling up a potential university is a big step. It usually comes after deep chats about life goals, a long period of research, and a lot of personal reflection. Maybe they want to apply, maybe they have questions, maybe they want reassurance. Whatever the reason, when...

Salesforce and call tracking for marketers

17 Feb 2020 in

Salesforce and call tracking for marketers

When companies integrate their call tracking into Salesforce, it adds the final piece to their customer journey. Because, despite Salesforce hosting a wealth of digital customer data and insight, it misses the last piece of the puzzle.

The needle movers: Three steps for PPC to drive bottom line impact with Infinity

13 Feb 2020 in

The needle movers: Three steps for PPC to drive bottom line impact with Infinity

Do you really know what happens when someone clicks your PPC ad? Sure, they visit your site, but then what? Did they buy, leave, convert, or come back later? A lot of this can be tracked, but what happens when someone has explored your site and picks up the phone to make an enquiry, confirm a...

How to retain your customers when their renewal approaches

4 Feb 2020 in

How to retain your customers when their renewal approaches

When you started your career, did you think you’d rely so much on meerkats and moustaches?

This is how you see which phone calls made you money

18 Dec 2019 in

This is how you see which phone calls made you money

According to analysts at Google, omnichannel shoppers have a 30% proven higher lifetime value than those who shop using only one channel.1

How Mobile Banking is Redefining The Customer Relationship

15 Dec 2019 in

How Mobile Banking is Redefining The Customer Relationship

This blog is a guest post by our partners at RingCentral.

Here’s what small businesses need to know about phone calls

6 Dec 2019 in

Here’s what small businesses need to know about phone calls

Running a small business can seem like juggling multiple balls, whilst standing on a tight-rope.

The phone call reigns supreme, these 10 stats prove it

4 Dec 2019 in

The phone call reigns supreme, these 10 stats prove it

Call us biased, but we can’t help but revel in the enormous power that phone calls unleash upon businesses.

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