30 Nov 2021 | 3 min read
News
Upgraded: Calls from Google’s Search ads get the full tracking treatment
When a customer calls you directly from a search, you are at the absolute forefront of their mind. It’s a key step in the customer journey, and suggests very high intent to take...
Read more
25 Nov 2021 | 4 min read
Interviews
Talking MarTech with MarTech Series
Recently, our Chief Commercial Officer, Matt Whiteway, caught up with the team at MarTech Series to talk about how we’re bringing call intelligence technologies together for our...
Read more
19 Nov 2021 | 3 min read
Marketing
Turning conversations into reservations – how hotels can maximise the value of every phone call
Opportunities for travel are finally opening up. With travel restrictions easing and consumers finally willing to take a break, the hotel industry is beginning to feel confident about...
Read more
15 Nov 2021 | 4 min read
Digital Marketing
Pulse Check: Call volumes keep on climbing as we head into the last quarter of 2021
The call tracking data we shared in our last Pulse Check showed that the total number of calls our clients received over Q3 was up a shade over 16% compared to the start of the year....
Read more
9 Nov 2021 | 5 min read
Marketing
Creating clarity: How marketing attribution models and Call Tracking help you see the full picture
Marketing and metrics go hand-in-hand. If you want to measure the impact of your campaigns, you need to understand how to accurately track campaign performance. This can be tough, as...
Read more
18 Oct 2021 | 3 min read
Marketing
Smart Match: The smarter way to identify your most valuable calls
You wouldn’t be wrong to believe that, if your customers are calling you, it’s a good indicator that you’re doing a lot of things right. On the other hand, it’s essential to recognise...
Read more
20 Sep 2021 | 2 min read
News
Big news: ResponseTap is now part of Infinity
The past 18 months have been huge.
Read more
1 Sep 2021 | 3 min read
Marketing
Car dealerships can’t afford to stall in their post-pandemic recovery
Recent figures suggest that we’re finally emerging from the worst period for new car sales in living memory. According to the Society of Motor Manufacturers and Traders (SMMT), demand...
Read more
1 Sep 2021 | 4 min read
Marketing
What is conversion rate optimisation and how does call intelligence help you drive more conversions?
For many years, marketers have dreamed of being able to increase customer conversions without spending more money, and sales teams have agonised over how to turn unhappy customers into...
Read more