5 Mar 2020 in Digital Marketing
A little more conversation: Six new ways to win with conversation analytics
It’s been just over a year since we launched our Conversation Analytics suite, giving our clients a window into what’s really happening on their calls, at scale, without the need to manually listen to thousands of them.
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25 Feb 2020 in Digital Marketing
How can agencies say "We know it all" in 3 simple steps?
Infinity's agency partnership program is your golden bullet to finally saying "I know it all" to your clients.
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23 Feb 2020 in Digital Marketing
3 ways call intelligence closes more sales
The phone is a powerful selling tool in a salesperson’s arsenal. Its ability to help create instant rapport between a seller and a prospect can tilt the sales scales in the right direction. Far more than a faceless website checkout page.
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20 Feb 2020 in Digital Marketing
Three missed call benchmarks for online universities: Are you missing out?
For a prospective student, calling up a potential university is a big step. It usually comes after deep chats about life goals, a long period of research, and a lot of personal reflection. Maybe they want to apply, maybe they have questions, maybe they want reassurance. Whatever the reason, when...
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17 Feb 2020 in Digital Marketing
Salesforce and call tracking for marketers
When companies integrate their call tracking into Salesforce, it adds the final piece to their customer journey. Because, despite Salesforce hosting a wealth of digital customer data and insight, it misses the last piece of the puzzle.
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18 Dec 2019 in Digital Marketing
This is how you see which phone calls made you money
According to analysts at Google, omnichannel shoppers have a 30% proven higher lifetime value than those who shop using only one channel.1
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15 Dec 2019 in Digital Marketing
How Mobile Banking is Redefining The Customer Relationship
This blog is a guest post by our partners at RingCentral.
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6 Dec 2019 in Digital Marketing
Here’s what small businesses need to know about phone calls
Running a small business can seem like juggling multiple balls, whilst standing on a tight-rope.
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3 Dec 2019 in Digital Marketing
How much do robocalls cost your business?
According to a YouMail Robocall Index survey, nearly 48 billion robocalls were made in 2018. These are defined as alerts and reminders, overdue payments, telemarketing, and scams1.
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