24 Jan 2019 | 3 min read
PPC
The state of phone calls in the property market
The phone call is one of the most vital steps in the buyer journey for property. It signifies a potential end to the research phase, and a committed step towards selecting somewhere to...
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22 Jan 2019 | 5 min read
News
PPC Marketing to the over 50s
No business wants to miss out on a substantial, often untapped revenue source. Yet for those ignoring the over 50s in a breathless chase to capture the millennial zeitgeist, it’s an...
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22 Jan 2019 | 3 min read
Marketing
How to be customer obsessed using emotional intelligence
Customer obsession is defined, simply, by being obsessed with customers’ experience with your brand. Not to be confused with the other obsession of turning up outside their house,...
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21 Jan 2019 | 6 min read
Marketing
What can call tracking solve for agencies?
This is a guest post provided by our partners at Peaky Digital.
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8 Jan 2019 | 5 min read
Marketing
4 ways first time buyers want you to market to them
In 2018, first-time buyers accounted for more than half of the property market. This demographic’s age is largely associated with the magic “M” word to marketers. Millennials have...
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![What to do when your insurance customers go offline? [VIDEO]](https://media.infinity.co/hs-fs/hubfs/Imported_Blog_Media/insurance-journey-header-3.jpeg?width=302&height=169&name=insurance-journey-header-3.jpeg)
14 Dec 2018 | 1 min read
Marketing
What to do when your insurance customers go offline? [VIDEO]
One moment a customer can be browsing a particular insurance plan offering on your site, and the next they’re dialling your contact centre to make a purchase. If customers can’t find...
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13 Dec 2018 | 2 min read
News
How can energy companies reduce their call waiting times?
"Your call is important to us. Please remain on the line until an agent is available to take your call. We will be with you momentarily."
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