[Podcast] Building a brand your customers can rely on in insurance

5 Nov 2020 in

This episode of Infinity's Insurance Marketing Podcast features Honor Clement-Hayes, who was featured in The Drum's 50 Under 30 Women in Digital and was the winner of the Young Marketer of the Year at the Insurance Marketing & PR Awards. She is now the Brand Manager at Ticker, a next-generation telematics insurance provider.

In this episode, we speak to Honor about:

  • What a brand truly is and what it definitely isn't (despite many thinking it is)
  • The risks facing insurers heading into second lockdown, and how to overcome them
  • Brand considerations for insurers in an evolved post-Corona landscape

Watch below, or if you'd like to save it for later you can subscribe to Infinity's Insurance Marketing Podcast on Spotify and other good streaming providers.

Full disclosure, we refer to this as Episode 10, as we were planning on releasing this later in the series. But when conversation turned to this week's lockdown, we felt it timely to release it today!

If you're an insurance marketer and would like more ideas on ways you can drive innovation and boost performance during these unusual times, download our free eBook that covers Seven Questions Insurance Companies Need To Ask To Drive Innovation.

Every call to an insurance company is hugely important. If you'd like to understand what messaging and activity is connecting with your customers, and getting them to buy premiums, you need to be able to connect their digital journey to their phone call. If you'd like to find out how call tracking helps you achieve this, see how Infinity works with the insurance industry to close that gap here.

Matthew Avery

Matthew Avery

Enterprise Sales Manager
When he's not flying high in the sales team, Matthew flies his wife and daughter around the UK with his pilots licence. When he's feeling more grounded, you can catch him on the golf course.

Recent posts
  1. May Hubdate: Your Hub just got better, here’s how…

    8 Jun 2023 in

    May Hubdate: Your Hub just got better, here’s how…

  2. Insights & Impact Ep.5: Reducing Average Handling Times (AHT)

    8 Jun 2023 in

    Insights & Impact Ep.5: Reducing Average Handling Times (AHT)

  3. The importance of call centre agent coaching

    8 Jun 2023 in

    The importance of call centre agent coaching

Call intelligence can be transformational to your business. Contact us today.

+44 33 3060 0118

Get in touch

Subscribe to our newsletter *Required field

0333 0600 118