Articles by Thomas Parrott

Update: What changes to Calling Line Identification mean to Infinity and you

10 Sep 2018 in

Update: What changes to Calling Line Identification mean to Infinity and you

A big date in our calendars is rapidly approaching, as Ofcom’s new guidelines for Calling Line Identification Features come into force this October (see more here).

We Are Continuing To Ensure Your Data Is Kept Secure

19 Jan 2015 in

We Are Continuing To Ensure Your Data Is Kept Secure

If you are using Internet Explorer 6 you will no longer be able to access the Infinity Portal or APIs from 16th February, due to planned changes to secure an identified security weakness. Internet Explorer 6 only supports outdated SSL ciphers, which is no longer supported by Microsoft, and contains...

We patched OpenSSL for Heartbleed vulnerability within 24 hours

17 Apr 2014 in

We patched OpenSSL for Heartbleed vulnerability within 24 hours

Security is paramount at Infinity. Rest assured that following the discovery of the Heartbleed bug last Monday we patched our servers with the OpenSSL patch that fixes the serious Heartbleed vulnerability.

Organic Search Engine Detection Improvements

23 Apr 2013 in

Organic Search Engine Detection Improvements

Google is now sending a referrer of "http://www.google.com" without a search term parameter when using Secure Search in Google Chrome.

New Feature - Real Time Call Status

11 Oct 2012 in

New Feature - Real Time Call Status

Currently when using our CRM integration feature the caller ID is replaced with a Call Reference Number which allows you to link your customer's records in your CRM to the phone calls that introduced them to you.

Google Analytics Content Experiments Support

6 Jul 2012 in

Google Analytics Content Experiments Support

Content Experiments provide the ability to deliver visitors to your web site to variations of the same page in order to discover whether certain variations increase the conversion rate.

Google Chrome Pre-fetching impacts Analytics

22 Feb 2012 in

Google Chrome Pre-fetching impacts Analytics

Pre-fetching is a technique used to pre-empt which links a user is likely to click, the browser requests the pages it thinks the user is going to click on and loads them in the background.

Re-Land Enhancements

18 Jan 2012 in

Re-Land Enhancements

All tracking systems will report slightly differently due to the way they work technically, for example, Google Analytics (GA) uses 30 minute sessions, where as we look at visitor landings from different marketing sources, which we feel is a more useful marketing measurement. For example, if a...

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