[INFOGRAPHIC] 5 ways call tracking helps bring residents to care homes

31 Mar 2020 in


The first phone call between a care home provider and someone looking for care is a crucial one. It's your opportunity to cement trust in the caller's mind, give them guidance on what they can expect from your service, and provide reassurance that they're making an informed, responsible decision.

Of course, it's also vital that you know where those calls are coming from, how to get more of them, and how to make them better. These insights are some of the benefits of call tracking, and to get you started here's five ways it helps you to boost occupancy.

5 Ways Call Tracking Leads To Full Occupancy - Infinity Care Homes Infographic.png

This infographic only covers some of the benefits of call tracking, as well as our Conversation Analytics suite.

But if you'd like some more ideas for improving your digital marketing, then download our handy guide: Four digital marketing strategies to boost occupancy in care homes.

Andy Vale

Andy Vale

Product Marketing Manager
Andy has spent years obsessively analyzing B2B and B2C digital marketing campaigns and technology. Outside of his family, his main loves are Woking FC, his Xbox and his National Trust membership.

Recent posts
  1. 5 essential skills to set your call centre agents up for success

    22 Sep 2022 in

    5 essential skills to set your call centre agents up for success

  2. Automotive dealers must be plugged in to what their customers want

    14 Sep 2022 in

    Automotive dealers must be plugged in to what their customers want

  3. How to Track Phone Calls in Google Analytics

    6 Sep 2022 in

    How to Track Phone Calls in Google Analytics

Call intelligence can be transformational to your business. Contact us today.

+44 33 3060 0118

Get in touch

Subscribe to our newsletter *Required field

+44 3892 2600