Articles by Andy Vale

Pulse Check: How has the Green List reshuffle impacted holidaymaker dialling habits?

8 Jul 2021 in News

Pulse Check: How has the Green List reshuffle impacted holidaymaker dialling habits?

After the Green List was introduced calls to travel brands rocketed. See how the reshuffle in June impacted call volumes.

NEW: Triple helping of immediate strategic insight with Conversation Analytics

7 Jul 2021 in News

NEW: Triple helping of immediate strategic insight with Conversation Analytics

Uncover conversation trends and new audience insights at scale with the latest Conversation Analytics update

Talking the Talk: Four fast steps to driving digital transformation with Conversation Analytics

24 May 2021 in Marketing

Talking the Talk: Four fast steps to driving digital transformation with Conversation Analytics

In a fast changing world, getting left behind can be costly. Conversation Analytics leads to a brighter future.

Sentiment, Spotlight, and Speedy Set-up: The next generation of Conversation Analytics is here

28 Apr 2021 in News

Sentiment, Spotlight, and Speedy Set-up: The next generation of Conversation Analytics is here

The voice of the customer is more important than ever before, so we are launching more ways to harness it.

Moving the needle: 10 times Infinity made the difference

3 Mar 2021 in Marketing

Moving the needle: 10 times Infinity made the difference

To celebrate our 10 year anniversary, we focus on our clients and the remarkable things they achieved while using us.

[WATCH] Looking under the hood and beyond the horizon of the next decade

27 Jan 2021 in Marketing

[WATCH] Looking under the hood and beyond the horizon of the next decade

Paul Walsh and Jellyfish CEO Rob Pierre discuss the marketing and technology challenges of tomorrow.

Agencies: Ten questions you cannot be afraid to ask your tech-partners

14 Jan 2021 in Digital Marketing

Agencies: Ten questions you cannot be afraid to ask your tech-partners

Now is a perfect time to take stock of your tech stack and ask what you really want, here's how to start...

Twas Infinite Before Christmas...

16 Dec 2020 in News

Twas Infinite Before Christmas...

Have you ever wondered what Santa gets up to on Christmas Eve? Because we have a theory you may enjoy...

[PODCAST] Pendragon & Infinity's tips for finding a new digital gear in automotive

24 Nov 2020 in Marketing

[PODCAST] Pendragon & Infinity's tips for finding a new digital gear in automotive

We join The Armchair Show to discuss digital transformation in the automotive industry

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