Articles by Infinity

2 min read

Answer4u

Discover how one of the UK's most trusted contact centres used Infinity to drive lead generation and annual net profits.

2 min read

Ramsay Health Care

Learn why success at two hospitals led Ramsay Health Care to roll Infinity out to 30 more and generated a 22% boost in calls.

2 min read

In Place Of Strife

Discover how In Place Of Strife use Infinity call intelligence to increase the number of enquiry calls and improve lead quality from their marketing activities.

3 min read

Royal Mail MarketReach

Discover how Infinity’s call intelligence solution helped Royal Mail deliver better results and lower customer acquisition costs.

2 min read

Flight Centre

Find out how Flight Centre successfully tripled their conversion rate on high-value calls by analysing conversations at scale.

3 min read

The Telegraph

Discover how the major newspaper delivered a 12.5% increase in high quality calls, and uses Conversation Analytics to link phone revenue to activity.

3 min read

Redrow

Find out how Redrow unlocked invaluable insights from their call data to better understand their audience, optimise marketing campaigns, and deliver a 7% annual increase in qualified leads over the phone.

2 min read

Carter Jonas

Discover how the property consultancy increased qualified inbound calls by 10.4% as they navigated an ambitious period of growth.

2 min read

Stannah

Watch the video to find out how Stannah have been using Infinity’s call intelligence solution to improve campaign efficiency and improve call handling.