Articles by Michelle Param

How to Optimise ROAS Using Google AdWords in 2022

3 Jun 2022 | 3 min read

Digital Marketing

How to Optimise ROAS Using Google AdWords in 2022

Marketing budgets have fallen to thelowest levels in recent historyand this means savvy marketers are working harder than ever to demonstrate that their campaigns are having real...

ROAS for eCommerce: How Retailers Can Track Campaigns for Improved Profit

3 Jun 2022 | 5 min read

Digital Marketing

ROAS for eCommerce: How Retailers Can Track Campaigns for Improved Profit

It comes as no surprise that the pandemic has put pressure on many industries, but retailers have found it particularly challenging. Marketers too are feeling the squeeze, with a...

Pulse Check: Roaring start to the year for automotive call volumes

3 Jun 2022 | 2 min read

News

Pulse Check: Roaring start to the year for automotive call volumes

There’s no doubt that the pandemic has accelerated the engagement of digital channels, and customers have now become more accustomed to being online for more of their purchase journey....

The Ultimate Guide to Attribution Model Types in 2022

3 Jun 2022 | 7 min read

Digital Marketing

The Ultimate Guide to Attribution Model Types in 2022

Last touch attribution. Single touch attribution. Positional. Time decay. What does it all mean anyway? There are so many attribution model types available to marketers that it can be...

Pulse Check: Call volumes experienced strong year-on-year growth through Q1 2022

3 Jun 2022 | 7 min read

Digital Marketing

Pulse Check: Call volumes experienced strong year-on-year growth through Q1 2022

At the start of the year, ourcall tracking datashowed a healthy uplift in call volumes across the travel, retail and automotive industries.

Get credit everywhere it’s due: Why agencies need to prove the offline value of their campaigns

3 Jun 2022 | 3 min read

Digital Marketing

Get credit everywhere it’s due: Why agencies need to prove the offline value of their campaigns

Researchshows that 91% of UK marketers believe that Martech budgets will increase next year, from their current average of £533,300. And agencies are often at the forefront when it...

Humans are behind all decisions: what this means for your marketing strategy

3 Jun 2022 | 3 min read

Interviews

Humans are behind all decisions: what this means for your marketing strategy

Recently, our VP of Marketing, Hannah Delaney, spent some time talking toPress Gazette’s Marketing Maestroabout how marketers can engage with customers to improve campaign...

Why Conversation Analytics is a critical piece of call centre software

3 Jun 2022 | 4 min read

Digital Marketing

Why Conversation Analytics is a critical piece of call centre software

In an increasingly connected world, customers have a variety of ways to get in touch. Contact forms, email, social media and even WhatsApp - you’d be forgiven for thinking that the...

Infinity becomes preferred partner of Automotive Transformation Group

3 Jun 2022 | 2 min read

News

Infinity becomes preferred partner of Automotive Transformation Group

Infinity, the leading call intelligence provider, has announced a new partnership with Automotive Transformation Group, a leading provider of automotive solutions. The alliance will...

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