Articles by Michelle Param

Highlights and Insights 2021: Product

21 Dec 2021 in Interviews

Highlights and Insights 2021: Product

Infinity’s Chief Product Officer, Maria Psaltaki, shares her highlights of 2021 and teases what's to come next year.

Highlights and Insights 2021: People

20 Dec 2021 in Interviews

Highlights and Insights 2021: People

Infinity’s Lead People Business Partner, Emma Morrow, shares her highlights of 2021 and tells us about how the Infinity team has become stronger and more expansive this past year.

Highlights and Insights 2021: Sales

19 Dec 2021 in Interviews

Highlights and Insights 2021: Sales

Infinity’s VP of Sales, Oyin Bamgbose, shares his highlights of 2021 and tells us about his mission to transform how to listen to, work with and tailor our services for customers.

Highlights and Insights 2021: Training

18 Dec 2021 in Interviews

Highlights and Insights 2021: Training

Infinity’s Head of Training, Lily Lawrence, shares her highlights of 2021 and tells us how Infinity’s training programme is being re-shaped to better align with staff and customer needs.

Highlights and Insights 2021: Customer Experience

17 Dec 2021 in Interviews

Highlights and Insights 2021: Customer Experience

Sam Hill, our Director of CX, shares his highlights and insights from 2021, and his thoughts on how the landscape of customer service is changing.

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