Video: Empowering Your Sales Team With Real-time Caller Insight

Alex Worth

By Alex Worth
22 Sep 2014


1 min read

Contents

Recently Infinity’s CEO Paul Walsh gave a keynotes talk, discussing how real-time caller insight can transform the way a sales team or call centre interact with customers, leading to a dramatic increase in call satisfaction and sales value.

This new innovation of real-time caller insight is the next level of call tracking, providing highly fine-tuned touchpoints of the customer's journey as they are happening in real-time, to the call operator or telephone sales person. Not only can the call be dealt with more efficiently, all the data provided is put into context based on the customers actual requirements, enhancing the overall experience for the customer and increasing sales.

Real-time caller insight is totally transforming the interaction with customers on the phone, and is available now from Infinity as a standalone product or as part of a Saleforce integration.

Watch Paul’s keynotes talk to find out more and give us a call to find out how this can benefit you.

Ready to unlock real audience insight at scale?

Discover how our call intelligence will help you

Book a demo

Related posts

Categories:  All Digital Marketing Interviews Marketing News PPC

Article thumbnail: Call tracking for Google Ads: Time to unlock smarter bidding

28 May 2025 in 

Call tracking for Google Ads: Time to unlock smarter bidding

Read more

Article thumbnail: AI call tracking: Automate insights and boost performance

21 May 2025 in 

AI call tracking: Automate insights and boost performance

Read more

Article thumbnail: Tracking phone calls from zero-click search: Everything marketers need to know

14 May 2025 in 

Tracking phone calls from zero-click search: Everything marketers need to know

Read more

Article thumbnail: Call tracking for Salesforce: A game-changer for marketing attribution

30 Apr 2025 in 

Call tracking for Salesforce: A game-changer for marketing attribution

Read more

Article thumbnail: AI in 2025: Where innovation meets impact

2 Apr 2025 in 

AI in 2025: Where innovation meets impact

Read more

Article thumbnail: How Smart Outcomes delivers tangible results for marketers

19 Mar 2025 in 

How Smart Outcomes delivers tangible results for marketers

Read more

Article thumbnail: The ultimate guide to ROAS optimisation through first-party data integration

12 Mar 2025 in 

The ultimate guide to ROAS optimisation through first-party data integration

Read more

Article thumbnail: Why call tracking software is essential for high-⁠performing marketing teams

5 Mar 2025 in 

Why call tracking software is essential for high-⁠performing marketing teams

Read more

Article thumbnail: Nail call attribution to optimise your Performance Max campaigns

26 Feb 2025 in 

Nail call attribution to optimise your Performance Max campaigns

Read more

0333 0600 118