Customer success case studies

Whether it's optimising their marketing spend, building a clear attribution picture for their customer journey, or reducing operational costs, Infinity's high performance call intelligence is used and trusted by major brands across the globe.

Our Customer Success team is instrumental in guiding our Premium clients towards their KPIs, with a clear focus on the client's business goals. Read our case studies below to get a look at the direct improvements we have powered.

Hurtigruten

See how Infinity's cross-channel attribution technology powered the Nordic cruise company to a 5x increase in high value calls from offline sources, and reduced PPC waste by 22%

Saga Holidays

See how Saga Holidays learned how to reach a new generation, and the surprising channel responsible for 36% of their most valuable customers.

Internet Gardener

Discover how Infinity helped Internet Gardener increase the value of their phone orders, drive more sales calls and improve their call conversion rate.

British Gas

Learn how British Gas Business reduced their PPC costs by 15% and increased their sales team's productivity during peak hours.

TUI Mainstream – Cruise Deals

By integrating this data into Adobe Adlens TUI have been able to optimise activity through the Cruise Deals website.

sk:n

Find out how sk:n enjoyed a 155% upsurge in unique qualified calls after implementing Infinity.

BPP University DS3 Integration

Infinity integrated BPP's call data with Google DS3, providing a complete view of their customer’s journeys and a clearer picture of their behaviour.

Icelolly

Icelolly are now able to track over 99% of calls, compared with around 60% with their previous call tracking provider.

Protection 1:  GA & AdWords Integration

Protection 1 took advantage of Infinity’s ability to seamlessly integrate with Google Analytics and AdWords and add further value to the analytical data.

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Call intelligence can be transformational to your business. Contact us today.

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