Customer success case studies

Whether it's optimising their marketing spend, building a clear attribution picture for their customer journey, or reducing operational costs, Infinity's high performance call intelligence is used and trusted by major brands across the globe.

Our Customer Success team is instrumental in guiding our Premium clients towards their KPIs, with a clear focus on the client's business goals. Read our case studies below to get a look at the direct improvements we have powered.

British Gas

Learn how British Gas Business reduced their PPC costs by 15% and increased their sales team's productivity during peak hours.

TUI Mainstream – Cruise Deals

By integrating this data into Adobe Adlens TUI have been able to optimise activity through the Cruise Deals website.

sk:n

Find out how sk:n enjoyed a 155% upsurge in unique qualified calls after implementing Infinity.

BPP University DS3 Integration

Infinity integrated BPP's call data with Google DS3, providing a complete view of their customer’s journeys and a clearer picture of their behaviour.

Icelolly

Icelolly are now able to track over 99% of calls, compared with around 60% with their previous call tracking provider.

Protection 1:  GA & AdWords Integration

Protection 1 took advantage of Infinity’s ability to seamlessly integrate with Google Analytics and AdWords and add further value to the analytical data.

Holiday Discount Centre:  Affiliate Integration

HDC now measure all visitor and call volumes that come in from each of their affiliates which helps them understand accurate volumes, where they previously had no visibility.

Everest

Everest immediately reaped the rewards from call tracking by increasing their telephone call to appointment conversion rates by 8.4% with a reduction in online cost per lead spend by 5.1%

ESE Direct - Call Tracking

Now that ESE Direct have call data reported alongside PPC, they are able to monitor the true performance of their PPC campaigns.

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Call intelligence can be transformational to your business. Contact us today.

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