Case studies: Conversation Analytics

4 min read

Motorpoint - Agent Scorecards

How did Motorpoint use Agent Scorecards to bolster agent performance and increase call conversion rates?

3 min read

Vodafone

Find out how Vodafone boosted conversion rates and gained clarity on which of their affiliate channels were driving their sales calls with Infinity.

2 min read

Saint Leo University

Find out how historic university, Saint Leo, drove high-quality calls and improved the student experience by leveraging insights from their call data.

3 min read

Blue Bay Travel

Discover how growing travel brand, Blue Bay Travel, used call intelligence to achieve a 174% year-on-year uplift in PPC bookings.

3 min read

The Telegraph

Discover how the major newspaper delivered a 12.5% increase in high quality calls, and uses Conversation Analytics to link phone revenue to activity.