Articles by Lucy McCormick

How to recover lost revenue from missed calls and leads

22 Sep 2026 | 4 min read

Marketing

How to recover lost revenue from missed calls and leads

Every marketing team has a version of this problem, even if it's not showing up anywhere on a dashboard. Demand comes in, and some of it just vanishes. A call rings out. An enquiry...

Meet the winners of the first Infinity Awards

15 Sep 2026 | 3 min read

News

Meet the winners of the first Infinity Awards

Every day, our customers and agency partners turn call data into results in the form of sharper campaigns, better conversions, and real commercial impact. So this year, we launched the...

Revenue recovery vs lead recovery: What's the difference (and why it matters)

2 Sep 2026 | 5 min read

Marketing

Revenue recovery vs lead recovery: What's the difference (and why it matters)

If you've spent any time in a marketing dashboard lately, you've probably seen both terms doing the rounds: lead recovery and revenue recovery. They get used almost interchangeably....

Revenue recovery for B2B marketing teams

19 Aug 2026 | 4 min read

Marketing

Revenue recovery for B2B marketing teams

B2B marketing has a particular kind of pressure attached to it. Deal sizes are bigger and sales cycles are longer. Every marketing-qualified lead has to justify its existence somewhere...

What is revenue recovery?

5 Aug 2026 | 5 min read

Marketing

What is revenue recovery?

Most marketing teams are very good at generating demand. They're much less confident about what happens to it once it arrives. A prospect clicks or calls, and if nobody's there to pick...

Struggling to justify your CPL? Here's how AI can help you defend your budget

18 Mar 2026 | 6 min read

Marketing

Struggling to justify your CPL? Here's how AI can help you defend your budget

If you’re struggling to justify your CPL right now, you’re definitely not alone. Across industries, marketing teams are feeling the squeeze. Media costs are creeping up, leadership...

Call tracking software explained: ROI, support, and setup

11 Feb 2026 | 9 min read

Marketing Digital Marketing

Call tracking software explained: ROI, support, and setup

Choosing the right call tracking software can feel overwhelming for marketers. Tech stacks are already complex, budgets are under pressure, and there’s no shortage of tools claiming to...

The PPC blind spot: Why conversions aren’t what they seem

26 Nov 2025 | 8 min read

PPC

The PPC blind spot: Why conversions aren’t what they seem

Here’s the uncomfortable truth: your biggest PPC blind spot isn’t in the click-through rate or your bidding strategy. It’s in the part of the customer journey you can’t see; the moment...

From click to call to conversion: Fixing the leaks in your sales funnel

24 Sep 2025 | 4 min read

Marketing

From click to call to conversion: Fixing the leaks in your sales funnel

Marketers need to show value at every stage of the customer journey, including what happens after someone picks up the phone. For call-centric industries, calls are often the clearest...

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