The recent announcements regarding the lifting of lockdown throughout the UK have sent ripples of optimism throughout many industries, and few more than the travel industry. This was briefly touched on in our previous Pulse Check blog, but we felt deserves its own deeper dive.
Over the last two weeks we've seen many of our clients see some of their highest call volumes since last Summer, as consumers get a glimpse of clarity on when they could be able to travel once more.
So, what does the landscape look like? Our Director of Customer Experience, Sam Hill, has looked closely at our data and client feedback to pick out some highlights of relevance for the travel industry.
Watch the video below for a swift three minute update:
Product Marketing Manager Andy has spent years obsessively analysing B2B and B2C digital marketing campaigns and technology. Outside of his family, his main loves are Woking FC, his Xbox and his National Trust membership.