Articles by Chris Sedlmayr
30 May 2019 in News
Hubdate: What’s new with Infinity?
Infinity never stands still, whether it’s bringing you Europe’s first Conversation Analytics suite, being the world’s first call intelligence provider to offer fully encrypted SIP calls, or building our brand new Hub, we’re always working on new ways to surface the data contained within...
30 Apr 2019 in Digital Marketing
Safety First: Infinity is 1st to offer fully encrypted SIP calls
Following two years of diligent work, we are proud to announce that Infinity is now the only call intelligence provider offering fully encrypted SIP phone calls to our clients in the UK.
12 Dec 2018 in News
What is Conversation Analytics?
Conversation Analytics is the ability to analyse the content of a phone call with the purpose of understanding what was discussed. This is done automatically in order to improve customer service, train phone agents, and understand the type of caller that certain marketing channels are attracting....
3 Oct 2018 in News
Infinity evolved: Introducing our new Hub
Following a tease earlier this year, we are proud to announce that the biggest update to our platform for eight years is now live.
23 May 2018 in News
What happens next? GDPR, call tracking, and Infinity
By the end of this week, the General Data Protection Regulation (GDPR) finally comes into effect in the European Union (EU). As we mentioned before, responsibly collecting, handling, and storing data is embedded in the DNA of our company. We have been working behind the scenes to ensure our clients...
28 Feb 2018 in Digital Marketing
Infinity Hub: What to expect from our major update
In mid-2017, we began work on a major evolution of the Infinity platform. Eagle-eyed clients have noticed snippets of it in the new pictures on the website, so with the launch of our new Hub on the horizon I want to give you an insight into the thinking that has gone into it, before diving into the...
4 Oct 2016 in Marketing
Meet the tech and tools that help you bridge the gap between sales and marketing
Sales and marketing misalignment is nothing new - but a range of modern tech is helping to close that age-old gap and transform businesses.
1 Aug 2013 in Digital Marketing
Infinity Sponsors Symfony Live 2013
Our developers have been keen advocates of Symfony and have been attending Symfony Live for many years now. Being an active part of the Symfony community we thought it would be a great opportunity for us to sponsor the event and become more visible to our fellow developers.
19 Sep 2012 in News
Symfony Live London 2012
The conference (organised by Sensio) was held at 'The Brewery', an impressive London venue, and was home to members of the PHP, Symfony and Drupal communities which made for some very interesting conversations over coffee and bacon rolls, courtesy of MyBuilder, one of the events sponsors.