Featured Case Study
Customer success case studies
Find out how the building materials specialist used Smart Match to increase their PPC activity’s average order value by 26%.
Find out how the automotive dealership group got happier customers while reducing their CPA by 63.8%.
Learn how the world leaders in data recovery doubled their calls from PPC, while also increasing their quality.
Discover how one of the UK's most trusted contact centres used Infinity to achieve a 21% increase in leads generated.
How did our dial plan helped a leading UK storage company cut their contact centre costs by 50% during a pandemic?
Discover how the digital agency switched 40+ clients to Infinity and drove up revenues during Covid-19.
Discover the needle-moving insights that Infinity delivered to Halfords Autocentre during the first few months of COVID-19.
How did this historic university boost high quality calls from PPC by 113% and improve call center efficiency?
See how the digital agency’s PPC strategy is generating clicks that are 34.9% more likely to lead to calls.
Learn why success at two hospitals led Ramsay Health Care to roll Infinity out to 30 more, including a 22% boost in calls.
Discover how In Place Of Strife use Infinity to increase their number of enquiry calls, whilst ensuring the right type of leads were being generated via their channels.
Discover how call intelligence increased leads for MarketReach by 73% whilst cutting cost per lead by 31%.
Find out how Flight Centre successfully tripled their conversion rate on high-value calls by analysing conversations at scale.
Discover how the major newspaper delivered a 12.5% increase in high quality calls, and uses Conversation Analytics to link phone revenue to activity.
How did Redrow unlock a 7% annual increase in qualified leads over the phone, and a fivefold increase in quality calls from PPC? Watch their case study video to find out.
Discover how the property consultancy increased the rate of qualified inbound calls by 10.4% as they navigated an ambitious period of growth.
Watch our video to see how call intelligence increased the rate of calls from Stannah’s PPC campaigns by 28% and boosted the efficiency of their contact centres.
How attribution powered by call intelligence boosted the healthcare brand’s high quality phone calls by 43%, and improved the quality of their customer service.
Watch the video to learn how the luxury travel operator increased their bookings by over 50% and engineered a 35% decrease in CPA.
Watch the video to find out how Infinity helped Sky solve their key objective - to create a site which allows customers to achieve a seamless hassle-free experience.
See how Infinity's cross-channel attribution technology powered the Nordic cruise company to a 5x increase in high value calls from offline sources, and reduced PPC waste by 22%
See how Saga Holidays learned how to reach a new generation, and the surprising channel responsible for 36% of their most valuable customers.
Discover how Infinity helped Internet Gardener increase the value of their phone orders, drive more sales calls and improve their call conversion rate.
Learn how British Gas Business reduced their PPC costs by 15% and increased their sales team's productivity during peak hours.
By integrating this data into Adobe Adlens TUI have been able to optimise activity through the Cruise Deals website.
Infinity integrated BPP's call data with Google DS3, providing a complete view of their customer’s journeys and a clearer picture of their behaviour.
Icelolly are now able to track over 99% of calls, compared with around 60% with their previous call tracking provider.
Protection 1 took advantage of Infinity’s ability to seamlessly integrate with Google Analytics and AdWords and add further value to the analytical data.
HDC now measure all visitor and call volumes that come in from each of their affiliates which helps them understand accurate volumes, where they previously had no visibility.
Everest immediately reaped the rewards from call tracking by increasing their telephone call to appointment conversion rates by 8.4% with a reduction in online cost per lead spend by 5.1%