Customer success case studies

Whether it's optimising their marketing spend, building a clear attribution picture for their customer journey, or reducing operational costs, Infinity's high performance call intelligence is used and trusted by major brands across the globe.

Our Customer Success team is instrumental in guiding our Premium clients towards their KPIs, with a clear focus on the client's business goals. Read our case studies below to get a look at the direct improvements we have powered.

Carter Jonas

Discover how the property consultancy increased the rate of qualified inbound calls by 10.4% as they navigated an ambitious period of growth.

Stannah

Watch our video to see how call intelligence increased the rate of calls from Stannah’s PPC campaigns by 28% and boosted the efficiency of their contact centres.

Elements

How attribution powered by call intelligence boosted the healthcare brand’s high quality phone calls by 43%, and improved the quality of their customer service.

Scott Dunn

Watch the video to learn how the luxury travel operator increased their bookings by over 50% and engineered a 35% decrease in CPA.

Sky

Watch the video to find out how Infinity helped Sky solve their key objective - to create a site which allows customers to achieve a seamless hassle-free experience.

Hurtigruten

See how Infinity's cross-channel attribution technology powered the Nordic cruise company to a 5x increase in high value calls from offline sources, and reduced PPC waste by 22%

Saga Holidays

See how Saga Holidays learned how to reach a new generation, and the surprising channel responsible for 36% of their most valuable customers.

Internet Gardener

Discover how Infinity helped Internet Gardener increase the value of their phone orders, drive more sales calls and improve their call conversion rate.

British Gas

Learn how British Gas Business reduced their PPC costs by 15% and increased their sales team's productivity during peak hours.

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Call intelligence can be transformational to your business. Start a conversation today.

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