Articles by Lucy McCormick

12 Sep 2025 | 4 min read
Marketing
Call CRO: The untapped lever to lower CPL and boost ROAS
In call-centric industries, every conversation carries weight. You can invest heavily in generating leads, but if those high-intent calls don’t convert, it eats into budgets fast....
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5 Sep 2025 | 4 min read
Marketing
Conversion rate optimization for phone leads: A practical guide for marketers
When it comes to generating pipeline, phone calls are still one of the clearest signs of intent. But generating calls isn’t enough. If those conversations don’t end in sales, valuable...
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12 Aug 2025 | 6 min read
Marketing
AI conversion rate optimization: How it works and why it matters
When it comes to winning customers, speed and precision matter. For marketers and sales teams in call-centric businesses, understanding why a high-intent lead picks up the phone but...
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23 Jul 2025 | 7 min read
Marketing
Top tips for campaign planning: From strategy to success
In 2025, campaign planning isn't what it used to be. Marketers need to rethink how they plan, execute, and refine campaigns to get the most from their budget, get ads in front of the...
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21 Jul 2025 | 7 min read
Marketing
Different types of call tracking: Unlock intel on your customer journey
When your pipeline depends on conversations, knowing what drives every call is a game-changer. That’s where different types of call tracking can help you understand which marketing...
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2 Jul 2025 | 4 min read
Marketing
Introduction to call tracking: Master attribution and boost conversions
Here’s your full introduction to call tracking – an essential tool for marketers looking to close the attribution gap and boost conversions. In a world where customer journeys span...
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18 Jun 2025 | 6 min read
Marketing
What is call attribution? Connecting conversations to conversions
When a customer picks up the phone, how do you know what drove them to call? With call attribution software, answering that question is a piece of cake. It’s the process of identifying...
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