8 Nov 2017
in News
A Day in the Life of... An SVP of Customer Success
We take a look at the day to day lives of some of our key team members, as well as how Infinity is used in their day-to-day work. Michelle Garnham leads our customer success team, having led EMEA wide customer success teams for over twelve years.
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11 May 2017
in Marketing
How does call tracking improve the customer experience?
By 2020, customer experience will overtake price and product as the key brand differentiator. In fact, it's estimated that 86% of buyers will pay more for a better customer experience.
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